Overview
Work History
Education
Skills
Timeline
Generic

Jean Gutierrez

Bronx,NY

Overview

5
5
years of professional experience

Work History

Product Zone Specialist

Apple
06.2022 - Current
  • Uncovered customers' needs through effective communication and active listening.
  • Guided customers by providing expert advice, demonstrating product features, and tailoring solutions to meet their specific requirements.
  • Assisted customers with product purchases, ensuring a seamless and enjoyable buying experience.
  • Maintained visual merchandising standards to create an appealing and customer-friendly environment.
  • Collaborated with team members to achieve store targets and enhance overall performance.
  • Stayed up-to-date with the latest product news and initiatives to deliver accurate information to customers.
  • Contributed to the success of the store by achieving individual and team productivity goals.
  • Cultivated long-lasting relationships with customers

Assistant Club Manager

Blink Fitness
12.2019 - 05.2022
  • Assisted with new employee onboarding and training.
  • Organized team roles and evaluated employee performance.
  • Scheduled and managed a staff of 30+ employees.
  • Handled cash flow, expenses, and managed budgets.
  • Maintained a well-organized, safe, and secure environment.
  • Ensured quality service by enforcing service standards, analyzing and resolving problems, and recommending system improvements.
  • Developed and implemented customer retention strategies to increase membership renewal rates by 10% within the first year.
  • Managed the inventory of fitness equipment and supplies to ensure availability for members and employees.

YCC Intern

Manhattan College
02.2018 - 05.2018
  • Maintained and updated social media and communication for the School of Business.
  • Assisted with graphic design and photography for advertisements.
  • Fulfilled tasks set out by supervisors from several departments.
  • Planned group fundraisers, events, and activities.
  • Assisted in the development and implementation of marketing campaigns to attract prospective students to the School of Business.

Education

High School Diploma -

In-Tech Academy
Bronx, NY
2019

Skills

  • Leadership and management
  • Conflict resolution
  • Customer service
  • Product knowledge
  • Team collaboration
  • Problem-solving
  • Communication skills

Timeline

Product Zone Specialist

Apple
06.2022 - Current

Assistant Club Manager

Blink Fitness
12.2019 - 05.2022

YCC Intern

Manhattan College
02.2018 - 05.2018

High School Diploma -

In-Tech Academy

Similar Profiles

CREATE PROFILE
Jean Gutierrez