Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jean Heintz

Winooski,VT

Summary

I graduated high school and some of my university degree in June. I was valedictorian and received a full scholarship to the University of Vermont where I will be attending in September. With four years of experience in customer service, I have developed key skills in hospitality, including reliability, punctuality, and a deep understanding of food safety. I am skilled in cash handling, menu memorization, and ensuring customer satisfaction through excellent service. My ability to manage multiple tasks efficiently and maintain high cleanliness standards has helped me thrive in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Counter Attendant/Cashier

Vermont Bagel Company
Colchester, VT
05.2021 - 09.2024
  • Interacted enthusiastically with customers, asked their food orders, memorized them, and prepared their food.
  • Was extremely punctual, arriving fifteen minutes early every shift, and covering shifts for others whenever possible.
  • Kept the work area clean, including wiping down counters and cleaning dishes.
  • Efficiently operated a POS system, including entering the orders into the register and handling change.
  • Stocked the produce and supplies necessary for daily operations. Went through and replaced/stocked the drinks in the front fridges.
  • Assisted in other areas of the bakery when needed, including dishwashing, prepping food items, or handling the phone orders.

Reference: Michael Leblanc, Owner

Phone number: +18027348782

Nanny

The Leffel Family
Burlington , VT
05.2020 - 09.2021
  • Built trust through open communication and honesty with both the children and their parents.
  • Used patience and persistence while nannying five children, four days a week.
  • Used excellent organization when planning activities, preparing meals, and maintaining the house.
  • Ensured safety at all times by following basic first aid training and health instructions left by the family.
  • Managed household chores such as laundry, tidying up bedrooms, and doing the dishes for every meal served.
  • Displayed creativity in organizing fun activities to keep kids engaged and entertained.

Reference: Kathryn Leffel, Childrens parent

Phone: +18025955448

Education

High School Diploma -

Winooski High School
Winooski Vermont
06-2024

Some College (No Degree) - Ecology & Sustainability

Community College of Vermont
Winooski, VT

Skills

  • Reliability and punctuality
  • Excellent work ethic
  • Customer-focused
  • Safe food handling
  • Cash handling proficiency
  • Cleanliness standards
  • Team player
  • Customer engagement

Languages

English
Native/ Bilingual

Timeline

Counter Attendant/Cashier

Vermont Bagel Company
05.2021 - 09.2024

Nanny

The Leffel Family
05.2020 - 09.2021

High School Diploma -

Winooski High School

Some College (No Degree) - Ecology & Sustainability

Community College of Vermont
Jean Heintz