Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Receptionist
Jean  Irving

Jean Irving

Customer service
East Orange,New Jersey

Summary

To obtain a position where I can use my previous work experience, knowledge and strengths to help others achieve their goals as well as my own, within the work environment. I have call center experience. Certified in New Jersey as an Accident and Health insurance Speacialist.Highly accomplished customer service professional with 8+years of demonstrated expertise in client/customer relations,relationship building,consultative selling,strategic/tactical planning,customer communications and resource management. Trustworthy and empathetic Customer Service Representative accomplished in up-selling Premium memberships.Dedicated to keep excellent customer interaction records. Consistent in providing clear communication, interpersonal skills,leadership,negotiation and complaint resolution.

Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.

Talented Owner with excellent marketing, customer service and facility oversight skills and more than Number years of experience. Highly effective and comfortable working with people at all levels in organization.

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Enthusiastic business leader with dynamic experience planning, leading and improving activities to support successful business operations. Strategic in developing policies, managing staff and developing new revenue streams. Focused on motivating staff and working with diverse personality types to drive improvements.

Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.

Determined Job Title with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success.

Motivated business professional bringing Number years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.

Creative Business Owner with exceptional background spent in Industry. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.

Talented professional with expert sales and Skill talents. Composed persona known for having excellent drive. Insightful Job Title with Number years of customer service experience.

Visionary individual with more than Number years working as Managing Director for Type organization. Highly communicative and experienced in Skill and Skill. Strengths in strategic planning, efficiency and team building.

Forward-thinking Job Title with extensive knowledge of Area of expertise. Known for success in Type industries and leading employees to complete tasks. Dedicated to efficient conflict resolution and excellent services.

Ambitious Managing Director with excellent Skill and Skill skills. Highly effective at promoting positive relationships and building capable teams. Track record of improving overall operations, reducing overhead and increasing corporate value.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

30
30
years of professional experience

Work History

Owner

A1Hair Loft
East Orange , New Jersey
01.1997 - 08.2022

JCPenney- Customer Service
Woodbridge, NJ
07.2017 - 05.2019
  • Responsible for auditing and inventory control
  • Ensured all customer service agents met and exceeded all targets and goals
  • Responsible for merchandising,customer service‘Microsoft excel,Microsoft word,inventory control, ordering product, and setting sale promotions.

Retail Associate

Nordstrom
Paramus, NJ
06.2015 - 08.2017
  • Fulfilled customer orders, handled cash and credit transactions, Microsoft excel, Microsoft word,and built strong customer rapport
  • Responsible for merchandising, inventory control, ordering product, and setting sale promotions
  • In this busy and fast-paced environment, provided friendly, and efficient customer service to customers and team members.

Education

High School Diploma - undefined

West Side High School

Skills

  • Verbal communication
  • Multi-tasking
  • Great attention to detail
  • Excellent customer service skills
  • Time-management skills
  • Ability to work in a fast-paced environment and remain calm while doing so
  • Good decision-making and problem-solving skills, Good leadership skills
  • Knowledge of
  • Microsoft Office Software

Accomplishments

  • Achieved Result by completing Task with accuracy and efficiency.
  • Supervised team of Number staff members.
  • Documented and resolved Issue which led to Results.

Timeline

JCPenney- Customer Service
07.2017 - 05.2019

Retail Associate

Nordstrom
06.2015 - 08.2017

Owner

A1Hair Loft
01.1997 - 08.2022

High School Diploma - undefined

West Side High School
Jean Irving Customer service