Stephen Underwood
Vestavia Hills
Summary
Detail-oriented mortgage professional experienced in financial document analysis and relationship management. Skilled in coordinating loan processing to enhance client satisfaction and expedite approvals, while maintaining compliance with lending regulations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Owner
Reverse Mortgage Alabama
Birmingham
02.2007 - Current
- Consulted clients to identify mortgage needs and optimal loan products.
- Analyzed financial documents to determine borrower eligibility for mortgage loans.
- Coordinated with lenders to expedite loan processing and approvals.
- Educated clients on mortgage options, terms, and associated costs.
- Reviewed compliance with lending regulations and industry standards.
- Managed client relationships throughout the loan application process.
- Researched market trends to present clients with informed financing options.
- Guided clients in selecting loan products tailored to specific requirements.
Education
Mortgage Licence - Getting A Mortgage Licence
National Mortgage Licencing Service
Pearson VUE03-2010
Insurance Sales And Management -
Jefferson Community College
Birmingham, AL06-2001
Skills
- Mortgage consulting
- Financial analysis
- Loan processing
- Market research
- Customer relationship management
- Risk assessment
- Sales strategies
- Problem solving
- Effective communication
- Negotiation skills
- Attention to detail
- Time management
- Client education
- [Type] Software Proficiency
- Basic math
- Critical thinking
- Analytical
- Decision-making
- Computer skills
- Dependable and responsible
- Verbal communication
- Active listening
- Project planning
- Excellent communication
- Written communication
- Recordkeeping
Certification
NMLS mortgage license 206339
Accomplishments
I have Google 5 stars and only 5 on my Birmingham office, my now closed Huntsville office, Facebook, Yelp, and others.
References
References available upon request.
Timeline
Owner
Reverse Mortgage Alabama
02.2007 - Current
Mortgage Licence - Getting A Mortgage Licence
National Mortgage Licencing Service
Insurance Sales And Management -
Jefferson Community College