Summary
Overview
Work History
Education
Skills
Accomplishments
Marathon Runner
Timeline
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Jean Julien

Retail Manager
Coconut Creek,Florida

Summary

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience
2
2
years of post-secondary education

Work History

Store and Pharmacy Operations Manager

Walgreens Boots Alliance
Miami, FL
01.1998 - 03.2022
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Performed statistical operations to improve operations and forecast team needs.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain budget.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates on product knowledge by using wide variety of training tools.

Education

No Degree - Business Administration

Phoenix University
Fort Lauderdale, FL
05.2009 - 06.2011

Skills

Team leadership and coaching

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Accomplishments

  • Managed a store that exceeded company expectations in every category during Fiscal Year 2014
  • Awarded Store Manager of the Year (2014)
  • Awarded Team Player of the Year (2015)

Marathon Runner

I have run 5 marathon, the most recent marathon was the Publix A1A marathon in February 20,2022.

Timeline

No Degree - Business Administration

Phoenix University
05.2009 - 06.2011

Store and Pharmacy Operations Manager

Walgreens Boots Alliance
01.1998 - 03.2022
Jean JulienRetail Manager