Summary
Overview
Work History
Education
Skills
Languages
Software
Interests
Work Availability
Timeline
GeneralManager
JEAN-MARC JALBERT

JEAN-MARC JALBERT

Portland,OR

Summary

Passionate Hotelier with a exemplary track record. Experienced senior hotel & Resort general manager with 20+ years of leading teams to achieve high performance in hotel operations. Providing strong team leadership, and implementing effective financial management strategies. Proven success in improving guest satisfaction scores and profitability.

Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Overview

21
21
years of professional experience

Work History

General Manager

Sonesta Hotels and Resorts
09.2022 - 09.2024

This property was named "Friendliest Hotel in America" by Trip Advisor in 2023.

  • 221 guestrooms
  • 1 Gourmet Restaurant & Bar,
  • Full-service Spa
  • 8,800 sq ft of meeting space.

Hotel was previously a Monaco by Kimpton.

  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

General Manager, The Nines Hotel Portland, Oregon

Sage Hospitality
03.2016 - 01.2022

Luxury Collection Hotel by Marriott

  • 331 rooms including 27 suites.
  • 27M rooms revenues.78.4% occ
  • Club Lounge and VIP level
  • 2 Restaurants & Bars
  • 14,000 sqf of conference space,
  • In Room Dining:
  • 20M in F&B Sales
  • Total Hotel revenues annually:49M (total including parking and others)
  • Market leader in Portland since opening in2008

General Manager, The Radisson Blu Warwick Hotel Philadelphia, PA

Carlson Hotels
08.2014 - 03.2016
  • Guestrooms full renovations in 2014.
  • Repositioned property and implemented Radisson Blu standards.
  • 301 guestrooms with 28 suites and 109 private residences
  • 3 restaurants & Bars
  • Club Lounge Level
  • 18,000sqf meetings and events.
  • in room dining.

Resort General Manager

The Radisson Blu Resort, Marina and Spa
08.2011 - 08.2014

Named best Hotel in Saint Martin (2013 and2014) by US News &Travel

  • Oversaw resort renovations and re-opening of this gorgeous 252 Guestrooms including 63 suites
  • Repositioning and implementation of all Radisson Blu brand standards.
  • 2 signature restaurants (1 French Gourmet and 1 all-day dining)
  • 3 Bars (1 Beach Bar)
  • 12,000 sq feet of meeting space
  • 1 Full-service Spa & fitness Club
  • 1,600 feet long natural white sand beach
  • Fully protected Marina with120 Boat slips
  • Implemented a water taxi service from the Airport to the resort Marina.


Vice President of Quality & F&B

Sofitel Hotels
01.2004 - 01.2010
  • Implemented a master mixologist program in all our bars.
  • Created several new restaurant concepts with signature and celebrity chefs.
  • Created and implemented a new brand standards for Rooms and the Food & Beverage division,
  • Implementation of new Food safety and controls
  • Implemented with Sales new dynamic pricing for All catered events and functions.

Education

BEP and CAP degrees -

Lycee Hotelier Paul Valery Menton
01.1982

Skills

  • Passionate Hotelier with a exemplary track record
  • Strategic mindset and hands-on leadership
  • Delivering strong operation experience while elevating guest experience
  • Employees satisfaction & engagement
  • Sales and revenue optimization
  • Brand Champion & standards compliance
  • Strong focus on finance and accounting
  • Food & Beverage expertise
  • Ownership communications & building loyalty
  • Leadership team performance
  • Guests and public relations management
  • Community involvement
  • Property openings, renovations and rebranding

Languages

French
Native or Bilingual
Spanish
Professional Working
English
Full Professional

Software

Opera

Microsoft Excel, Powerpoint, Word

Workday

IDEAS

Micros

Transcendent

Agylisis

Kalibri

Revinate

Salesforce

Interests

Gardening

Traveling

Culture

Foodie

Fishing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

General Manager

Sonesta Hotels and Resorts
09.2022 - 09.2024

General Manager, The Nines Hotel Portland, Oregon

Sage Hospitality
03.2016 - 01.2022

General Manager, The Radisson Blu Warwick Hotel Philadelphia, PA

Carlson Hotels
08.2014 - 03.2016

Resort General Manager

The Radisson Blu Resort, Marina and Spa
08.2011 - 08.2014

Vice President of Quality & F&B

Sofitel Hotels
01.2004 - 01.2010

BEP and CAP degrees -

Lycee Hotelier Paul Valery Menton
JEAN-MARC JALBERT