Jean McGowan-Edington
Fairfield,CA
Summary
Proven maintenance and client communication expert, adept at enhancing customer experiences and workplace safety at Depot Laundromat. Leveraged problem-solving skills and attention to detail to significantly improve operational efficiency. Demonstrated dependability in managing inventory and ensuring pristine environments, driving positive outcomes and customer loyalty. Dependable Janitor with comprehensive background in cleaning services and grounds maintenance. Exceptional attendance record.
Overview
1
1
year of professional experience
Work History
Night Janitor
Depot Laundromat
07.2024 - Current
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Checked in and stocked inventory throughout facility.
- Reported vandalism or other damage to property to supervisor.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained optimal supply levels to meet daily and special cleaning needs.
Seasonal Sales Associate
Carters Oshkosh
10.2023 - 01.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
Will C. Wood
Vacaville, CA06.2023
Skills
- Maintenance knowledge
- Sweeping and Mopping
- Window Washing
- Problem-Solving
- Attention to Detail
- Waste disposal
- Responsible and Dependable
- Time Management
- Trash Disposal
- Punctuality
- Inventory Management
- Client Communication
- Cleaning and sanitizing
Timeline
Night Janitor
Depot Laundromat
07.2024 - Current
Seasonal Sales Associate
Carters Oshkosh
10.2023 - 01.2024
Will C. Wood