Jean Millien
Bridgeport
Summary
Dynamic data-driven professional with a decade of experience in IT and retail operations, specializing in advanced data analytics and visualization. Certified in Customer Insights and Dashboard Development, skilled in architecting scalable data models and crafting interactive dashboards that enhance decision-making processes. Proficient in SQL, BigQuery, and Power BI, with a proven ability to transform multi-billion record datasets into actionable strategic recommendations that drive business growth and conversion. Committed to fostering collaboration through strong organizational skills and effective communication, ensuring efficient achievement of team objectives.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Intern
Krol Data Management
Vienna, VA
01.2026 - 03.2026
- Assisted in data entry and management using advanced database systems.
- Supported project coordination by organizing documentation and tracking progress.
- Collaborated with team members to streamline workflow processes and improve efficiency.
- Conducted research on data trends to support analytical projects and reporting needs.
- Facilitated meetings to gather requirements from stakeholders, aligning project objectives with business goals.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Merchandise Associate
HomeGoods
Bridgeport, CT
08.2020 - 02.2025
- Provided exceptional customer assistance to 45+ customers daily in a fast-paced retail environment, ensuring satisfaction, Managed daily inventory efficiently, minimizing stockouts and optimizing product availability
- Collaborated with 12 team members to maintain store appearance and organization, enhancing the overall shopping experience for customers
IT Technician
SmartSource Technical Solutions
Bridgeport, CT
01.2010 - 08.2020
- Collaborated with up to 3 cross-functional teams to deliver accurate system setups and client-ready solutions, emphasizing documentation precision and service quality
- Configured business tools (such as Microsoft Office), POS systems, and hardware aligned with user roles to improve data access and decision-making across teams
- Analyzed up to 50+ tickets and recurring technical issues simultaneously, proposing process enhancements and using critical thinking to optimize service workflows
- Provided consistent hands-on support during data transitions, verifying accuracy, validating system integrity, and providing real-time troubleshooting to ensure smooth user experiences
Education
Google Data Analytics Certificate - Data Analytics
Merit America
Virtual08-2025
Associate of Computer & Network Technology - Information Technology
Porter And Chester Institute
Stratford, CTSkills
- Tools/Languages: Spreadsheets, SQL (Big Query), Tableau, R (RStudio)
- Data Management: Data Collection, Data Cleaning, Data Structures, Data Analysis, Data Visualization, Data Ethics
- Software Platforms: Microsoft 365 Suite, Google Workspace, Slack, Zoom, Kaggle, Loom
- Strengths: Problem-Solving, Attention to Detail, Project Management, Cross-Functional Collaboration, Strategic Communication, Data Analysis & Visualization
- Quick learner
- Teamwork and collaboration
Certification
- Riipen Data Analytics - Customer Insights and Dashboard Development Certificate
- Ascent up, Virtual 03/2026
- Architected Big Query SQL views to consolidate and clean 167 billion customer records, ensuring high-speed data integrity for executive reporting.
- Engineered a Power BI dashboard visualizing $56.07M in revenue and 245K+ orders, providing a high-impact overview of organizational performance.
- Identified a 249% growth trend in order volume (2023–2025), enabling data-driven marketing resource allocation and strategic planning.
- Constructed a customer conversion model for 115K+ records, segmenting 77K active buyers to establish a baseline 4.63 conversion rate.
- Google Data Analytics Certificate
- Merit America, Virtual 09/2025
- Cultivated skills in the collection, transformation, organization, and visualization of data in order to draw conclusions, make predictions, and drive informed decision-making
- Completed hands-on labs and a capstone project (case study) to master the art and science of asking questions, preparing, processing, analyzing, visualizing, and acting on data as encountered in real-world scenarios
- Collaborated with training cohort to gain proficiency in team-based project management, task prioritization, problem-solving, and frequent use of Google Workspace tools
Timeline
Intern
Krol Data Management
01.2026 - 03.2026
Merchandise Associate
HomeGoods
08.2020 - 02.2025
IT Technician
SmartSource Technical Solutions
01.2010 - 08.2020
Google Data Analytics Certificate - Data Analytics
Merit America
Associate of Computer & Network Technology - Information Technology
Porter And Chester Institute