Summary
Overview
Work History
Education
Skills
Timeline
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Jean Mullin

Liverpool,NY

Summary

Results-focused Barber/Stylist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.

Overview

15
15
years of professional experience

Work History

Barber /Stylist

Old School Barber Shop
03.2021 - 08.2023
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Receivied phone calls, entering appointments, and collecting payments for services rendered.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Worked with men, women to complete hair cuts on daily basis.
  • Processed payments, entering sales in register for prompt customer service.
  • Worked on average 5 to 7 customers daily ( this varies) while maintaining distinguished cleanliness and organization of work areas.
  • Recorded client payments and payment information daily with 100% accuracy rate.
  • Educated customers on products to maximize benefits.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Counted and documented opening and closing cash amounts daily.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.

Barber /Stylist

Self
04.2020 - 03.2021
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Processed payments, entering sales in register for prompt customer service.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Maintained entire family's schedule and organized events.
  • Identified needs and coordinated plans for travel and out-of-town functions.

Barber /Stylist

Lori's Hair Salon
05.2008 - 04.2020
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Processed payments, entering sales in register for prompt customer service.
  • Organized sales area and work station to showcase products and boost sales.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Recorded client payments and payment information daily with 100% accuracy rate.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Resolved guest complaints about service or style.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Determined appropriate hair treatments based on conditions and textures.
  • Counted and documented opening and closing cash amounts daily.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.

Education

Cosmetology

Contemporary Beauty School
Syracuse,NY
06.1984

Skills

  • Excellent customer service skills
  • Thorough and pay attention to detail
  • Active listening skills
  • Able to work well with my hands
  • Sensitive and understanding
  • Able to work well with others
  • Able to work on my own
  • excellent verbal communication skills

Timeline

Barber /Stylist

Old School Barber Shop
03.2021 - 08.2023

Barber /Stylist

Self
04.2020 - 03.2021

Barber /Stylist

Lori's Hair Salon
05.2008 - 04.2020

Cosmetology

Contemporary Beauty School

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Jean Mullin