Overview
Work History
Education
Skills
Timeline
Generic

Jean Patterson

Memphis,TN

Overview

14
14
years of professional experience

Work History

Customer Service Representative

ASI General Electric
01.2021 - 08.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Material Handler

Fedex
09.2016 - 01.2021
  • Operated tugs and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Transported inventory items to appropriate locations.
  • Kept storage areas organized, clean, and secure to fully protect company assets.

Handler

Nike Warehouse
03.2012 - 09.2015
  • Lifted up to 25 pounds on regular basis.
  • Filled out documentation for each shift on time and with accuracy.
  • Operated for, equipment in safe way.
  • Completed visual inspections of to check quality against standards.

Macy's

Sale Floor Associate
04.2012 - 02.2015
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Sales Floor Associate

Target
03.2009 - 08.2010
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.

Education

High School Diploma -

Thornridge HS
Dolton, IL
08.2004

Skills

  • Product Knowledge
  • Scheduling
  • Appointment Scheduling
  • Information Security

Timeline

Customer Service Representative

ASI General Electric
01.2021 - 08.2023

Material Handler

Fedex
09.2016 - 01.2021

Macy's

Sale Floor Associate
04.2012 - 02.2015

Handler

Nike Warehouse
03.2012 - 09.2015

Sales Floor Associate

Target
03.2009 - 08.2010

High School Diploma -

Thornridge HS
Jean Patterson