Jean Patterson
Memphis,TN
Overview
14
14
years of professional experience
Work History
Customer Service Representative
ASI General Electric
01.2021 - 08.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Material Handler
Fedex
09.2016 - 01.2021
- Operated tugs and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Handler
Nike Warehouse
03.2012 - 09.2015
- Lifted up to 25 pounds on regular basis.
- Filled out documentation for each shift on time and with accuracy.
- Operated for, equipment in safe way.
- Completed visual inspections of to check quality against standards.
Macy's
Sale Floor Associate
04.2012 - 02.2015
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Sales Floor Associate
Target
03.2009 - 08.2010
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Education
High School Diploma -
Thornridge HS
Dolton, IL08.2004
Skills
- Product Knowledge
- Scheduling
- Appointment Scheduling
- Information Security
Timeline
Customer Service Representative
ASI General Electric
01.2021 - 08.2023
Material Handler
Fedex
09.2016 - 01.2021
Macy's
Sale Floor Associate
04.2012 - 02.2015
Handler
Nike Warehouse
03.2012 - 09.2015
Sales Floor Associate
Target
03.2009 - 08.2010
High School Diploma -
Thornridge HS