Jean-Paul Faraj
Seattle,WA
Summary
Creative and resourceful with numerous years and experience in product operations, project management, and cross-functional team collaboration. Proven track record in developing and implementing product launch strategies and driving customer/user advocacy. Passionate about building and scaling operations with a focus on improving customer experience.
Overview
8
8
years of professional experience
Work History
Head of Community and Partnerships
Unstoppable Games
03.2021 - Current
- Led product launch readiness initiatives, collaborating with product, engineering, and marketing teams
- Developed and implemented strategies for customer advocacy and community engagement
- Utilized data analytics to influence product strategy and improve customer experience.
User Experience Designer
Energy Security, Inc.
09.2020 - 06.2021
- Focused on enhancing user experience, aligning product design with user needs.
Customer Service Representative
Patagonia
08.2019 - 09.2020
- Led customer service initiatives, emphasizing customer empathy and problem-solving.
Web Designer / Business Owner
Growth Minded Designs
01.2016 - 08.2019
- Developed web solutions for small businesses, enhancing user interaction and satisfaction.
Education
Springboard
01.2020
Bachelor of Arts in Energy Management and Design -
Sonoma State University
01.2013
Skills
- Leadership and Team Development
- Product Launch Management
- Cross-functional Collaboration
- Problem Solving and Critical Thinking
- Communication and Influencing
- Continuous Improvement and Scalability
- Program Development
- Video Content Production
- Marketing
Additional Information
- Eager to take on challenges and grow in a dynamic environment.
- Committed to continuous learning and development.
Timeline
Head of Community and Partnerships
Unstoppable Games
03.2021 - Current
User Experience Designer
Energy Security, Inc.
09.2020 - 06.2021
Customer Service Representative
Patagonia
08.2019 - 09.2020
Web Designer / Business Owner
Growth Minded Designs
01.2016 - 08.2019
Springboard
Bachelor of Arts in Energy Management and Design -
Sonoma State University
Similar Profiles
Mark McBrideMark McBride
Transitional Lead Pastor at Church UnstoppableTransitional Lead Pastor at Church Unstoppable
Melissa CyrusMelissa Cyrus
Senior Manager of Community Operations at Unstoppable DomainsSenior Manager of Community Operations at Unstoppable Domains
Nancy OrtegaNancy Ortega
Senior Office Manager at H & H Unstoppable LLCSenior Office Manager at H & H Unstoppable LLC
Victor BautistaVictor Bautista
Transportation Manager at J.B. HuntTransportation Manager at J.B. Hunt
Jamison MaehlerJamison Maehler
Police Lieutenant at Seattle Police DepartmentPolice Lieutenant at Seattle Police Department