Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Jean-Paul Valintino

Roseville,USA

Summary

Experienced with developing captivating content that resonates with diverse audiences. Utilizes advanced research skills to ensure accuracy and relevance in all writing projects. Knowledge of various writing styles and formats, ensuring versatility and excellence in content delivery. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

34
34
years of professional experience

Work History

Senior Sales Associate

Macys Department Store
03.2017 - 01.2027
  • Met or exceeded sales objectives on consistent basis to drive company growth.
  • Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Boosted sales revenue by developing and maintaining strong relationships with clients.
  • Trained junior sales associates on best practices in selling techniques, product knowledge, and relationship building.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Contributed to event marketing, sales and brand promotion.

Senior Customer Relations Specialist/ Buyer

Cecil Gee
01.2006 - 01.2015
  • Company Overview: A prestigious well-known clothing company in Covent Garden in London
  • Working at head office for a prestigious well know clothing company in Covent Garden in London
  • Meeting designers as well as traveling to Europe for meetings and material factories and visiting stores throughout the UK
  • A prestigious well-known clothing company in Covent Garden in London

Operations Team Manager

Orange Telecommunications
10.1999 - 11.2005
  • Company Overview: A cell phone company
  • Working For Orange which is a cell phone company call center dealing with customers regarding their bills, customer complaints, overseeing a team of 14 CSRs, one on one employee reviews, work schedules and monthly team meetings
  • A cell phone company

Sales Representative Ralph Lauren

House Of Fraser
10.1992 - 09.1999
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Collaborated with marketing department to align sales strategies with new campaigns.
  • Built relationships with customers and community to promote long term business growth.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Education

GED -

Cramlington High School
Cramlington United Kingdom
09.1989

MBA - Marketing

London Academy Business School
London United Kingdom
09.1993

Teaching English Abroad

TEFEL ONLINE
Online
10.2022

Skills

  • Branding
  • Supervising experience
  • Telecommunication
  • Reports
  • Customer Relations
  • Computer Networking
  • Marketing
  • Salesforce
  • Teaching English
  • Team Management
  • Strong research skills
  • Grammar usage
  • Editing
  • Creative writing
  • Research

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Senior Sales Associate

Macys Department Store
03.2017 - 01.2027

Senior Customer Relations Specialist/ Buyer

Cecil Gee
01.2006 - 01.2015

Operations Team Manager

Orange Telecommunications
10.1999 - 11.2005

Sales Representative Ralph Lauren

House Of Fraser
10.1992 - 09.1999

GED -

Cramlington High School

MBA - Marketing

London Academy Business School

Teaching English Abroad

TEFEL ONLINE
Jean-Paul Valintino