Detail-oriented individual with strong background in handling customer inquiries, managing inventory and performing general repairs. Proven track record of working effectively with minimal supervision. Excellent interpersonal and communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Theatre Usher
Cinemark Theaters
Charlotte, NC
10.2023 - Current
Assisted with ticket scanning and ushering patrons to their seats.
Provided assistance with wheelchair access, seating requests and other patron needs.
Greeted patrons as they entered the theatre and provided directions to seating areas.
Ensured aisles were clear of obstructions prior to show start time.
Assistant Manager
Newhart Small Engine Mechanic
Charlotte, US
08.2020 - Current
Ordered necessary parts from suppliers when needed for repair jobs
Cleaned up shop areas after each job was completed to maintain a safe working environment
Followed safety procedures when performing repairs on any type of small engine equipment
Diagnosed, repaired and maintained small engines for various types of equipment including mowers, snow blowers, chainsaws and generators
Inspected completed repairs to ensure proper operation before returning the engine to customers
Performed preventive maintenance on small engines, such as changing oil, cleaning air filters and adjusting carburetors
Resolved customer complaints in a timely manner by providing solutions that met their needs, reflecting sound judgement and diplomacy.
Volunteer
St. John Neumann Catholic Church
, US
08.2023 - Current
Provided assistance to staff in the daily operations of the organization.
Organized and maintained records of volunteer hours and donations.
Teacher Assistant
Cardinal Buddies, Joseph W. Grier Academy
Developed and maintained consistent, positive relationships with children
Helped to maintain a positive learning atmosphere in the classroom
Cleaned classrooms and organized instruction materials in appropriate locations
Utilized various teaching techniques such as lectures, demonstrations, discussions, and hands-on activities
Helped teachers develop lesson plans and curriculums for classroom instruction.
Student
Student Government Association
Charlotte, US
08.2023 - Current
Collaborated with fellow students, working on group projects and assignments
Met academic expectations by displaying values of teamwork and unity in collaborative learning environment
Developed and presented reports on assigned topics.
Student
Motivated Men's Movement
Charlotte, US
08.2023 - Current
Team Support, Active Listening, Team Collaboration, Positive Interactions, Basic Mathematics, Time Management
Student Leader
Makers Club
Charlotte, US
08.2023 - Current
LANGUAGES Spanish Bilingual First Language
Student
MultiCultural Club
Charlotte, US
08.2023 - Current
JROTC Cadet
JROTC, Training Corps, Military Academy
Charlotte, US
08.2021 - 05.2023
Contributed innovative suggestions that improved operational efficiency
Displayed strong attention to detail when proofreading documents for accuracy
Utilized problem-solving abilities to troubleshoot issues that arose during the event
Resolved conflicts between team members in a professional manner
Contributed innovative suggestions that improved operational efficiency
Practiced and developed new study techniques to retain information
Participated in community clean-up and enrichment projects
Demonstrated interpersonal abilities by working collaboratively with other volunteers on various projects
National Head Platoon Leader
JROTC, Training Corps, Military Academy
Charlotte, US
08.2021 - 05.2023
Education
High School Diploma -
David W. Butler High School
05.2023
Associate in Arts (A.A.) -
Cato Middle College High School
Associate's Degree in US Candidate -
Central Piedmont Community College
Skills
Leadership Skills
Mechanical Skills
Customer Service Skills
Communication Skills
Problem-Solving Skills
Willingness to Learn
Time Management Skills
Critical Thinking Skills
Customer Relations
Job Assignments
Maintenance Understanding
Shelving Items
Physical Labor
Learning Assessments
Telephone Etiquette
Conflict Management
Team Development
Instructional Strategies
Google Docs
Certification
Adobe Certified Professional-2022
Certificate of Achievement for Photographic Arts-2023
CPR Certified-2023
Awards
Non-Commissioned Officer Award/Medal JROTC- May 2023
Certificate of Training for Fort Jackson JROTC- June 2022
Certificate of Excellence for Army JROTC Nationals- May 2023