Jean Rivadeneira
IT Project Coordinator
Clark,NJ
Summary
Versatile Project Coordinator with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
5
5
years of professional experience
1
1
Language
Work History
Project Coordinator
Morgan Stanley
04.2023 - Current
- Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
- Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
- Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout process.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Kept projects on schedule by managing deadlines and adjusting workflows.
Data Center Technician
Morgan Stanley
11.2019 - 04.2023
- Provided expert guidance during critical incidents, ensuring prompt resolution of issues and minimizing impact on client services.
- Streamlined processes for hardware installation, saving time and reducing potential errors during deployment.
- Reduced downtime for clients by swiftly addressing technical issues and performing routine maintenance on servers.
- Identified and reported problem devices and replaced defective parts.
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
- Accepted tasks and documented status using ticketing system, time reports and email.
L1 Support Engineer
ASIMS
03.2019 - 10.2019
- Troubleshot and resolved technical issues with data collection equipment and software.
- Developed strong relationships with clients, gaining trust as a reliable source of technical expertise and advice.
- Prepared and presented technical proposals for clients.
- Developed and managed project plans while providing status updates to management.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Information Technology
PC Age Career Institute
Metropark, NJ06.2020
Skills
Workload Management
undefinedTimeline
Project Coordinator
Morgan Stanley
04.2023 - Current
Data Center Technician
Morgan Stanley
11.2019 - 04.2023
L1 Support Engineer
ASIMS
03.2019 - 10.2019
Information Technology
PC Age Career Institute
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