Summary
Overview
Work History
Education
Skills
Timeline
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Jean Rodriguez

Coldwater

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

12
12
years of professional experience

Work History

Associate

Burger King
06.2013 - 02.2016
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Optimized delivery times through strategic improvements in communication.
  • Managed efficient cash register operations.

Supervisor

PSSI Packers Sanitation Services
05.2019 - 09.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.

Team Leader

Conagra Brands
09.2024 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Education

Institute of Technology of Puerto Rico
Guayama, PR
2012

Skills

  • Performance management
  • Conflict resolution
  • Team delegation
  • Workflow optimization
  • Effective communication
  • Quick to grasp concept
  • Teamwork and collaboration

Timeline

Team Leader

Conagra Brands
09.2024 - Current

Supervisor

PSSI Packers Sanitation Services
05.2019 - 09.2024

Associate

Burger King
06.2013 - 02.2016

Institute of Technology of Puerto Rico

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Jean Rodriguez