Summary
Overview
Work History
Education
Skills
Timeline
Generic

JEAN RONDON

Carol Stream,IL

Summary

Driven by solid experience in operations and customer service, I stood out at Chic Chef Catering by improving sales through good service and optimal service delivery. At Core Centry Soluciones I streamlined customer service processes, significantly reducing customer complaints. With skills in quality control and organization, I consistently meet production goals and raise service standards. as in AirsPressure Washing machine with interior and exterior and vehicle service.

Overview

2
2
years of professional experience

Work History

Customer Service, Waiter, Food Runner at Events Ge

Chic Chef Catering
09.2022 - Current


  • Supported fellow waitstaff during busy shifts by assisting with drink orders at the bar or helping clear tables as needed.
  • Upsold menu items with detailed knowledge of ingredients, preparation methods, and potential allergens, increasing overall sales revenue.
  • Developed strong relationships with regular patrons by remembering preferences and engaging in friendly conversation during their visits.
  • Handled special requests and dietary restrictions for guests, ensuring their needs were met without compromising the quality of their dining experience.

Dirver and Load Vehicle Washing Leader

Airstream Pressure Washing, Inc
05.2024 - 07.2024

Driver and group leader, in charge of providing the washing service to long cargo vehicles, transport truck, trailers, toilet cars, sidewalk washing or supermarket platforms. Oil spills etc.

Machinery Operator

O'cedar
02.2024 - 04.2024

My function was to manipulate and move machines, in the elaboration of articles and devices, connectors, parts etc. that allow the assembly of the products. Once they were ready, pack them and leave them in properly identified and labeled stoves for storage. There he also fed back the machine. It was pending that it will work well. the products did not appear defective, which met all the standards laid down in the quality and productivity indicators. Meet production targets to achieve the objectives proposed by the company and leaders.

Remanufacturing and Services Operator

Core Centry Soluciones
01.2023 - 02.2024

My function was to repair appliances, through procedures previously established in manuals, there we replaced defective components, as well as operational parts that may fail in the future, changed articles, safety test and quality of them.

  • That the products will be fully functional and new. Then pack and label with the information of the customer requesting the service. As they were breville, nespresso, hunter fan company, roboot. Etc.
  • Also work by receiving the goods at the pier and uploading it to the system for entering the company, for later remanufacturing.
  • Assisted in the training of new employees, sharing valuable knowledge and industry experience
  • Reduced customer complaints by providing exceptional service and timely resolutions.
  • Enhanced service efficiency by streamlining processes and implementing time-saving strategies.
  • Achieved successful project completion by adhering to strict timelines and quality guidelines.

Education

TSU Ciencias Penales Y Criminalística. - Ciencias Forense E Investigación Penal

Universidad Católica Del Táchira
14, & Calle 14, San Cristóbal 5001, Táchira, Venez
07.2016

Skills

  • Cleanliness
  • Order Taking
  • Organization
  • Professional Appearance
  • Quality Control
  • Service prioritization
  • Relationship Management

Timeline

Dirver and Load Vehicle Washing Leader

Airstream Pressure Washing, Inc
05.2024 - 07.2024

Machinery Operator

O'cedar
02.2024 - 04.2024

Remanufacturing and Services Operator

Core Centry Soluciones
01.2023 - 02.2024

Customer Service, Waiter, Food Runner at Events Ge

Chic Chef Catering
09.2022 - Current

TSU Ciencias Penales Y Criminalística. - Ciencias Forense E Investigación Penal

Universidad Católica Del Táchira
JEAN RONDON