Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jean Rosario Neris

Deltona,FL

Summary

Experienced SGT Infantryman offering 5+ years of experience with United States Army. Solid communication, planning and problem-solving abilities. Outstanding team collaboration and leadership skills.

Overview

10
10
years of professional experience

Work History

Infantry Squad Leader

US Army
Doral, FL
01.2017 - 04.2022
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Taught staff strategies for completing work and smoothly carrying out senior management directives.

Waiter

TGI Fridays
Miami, FL
04.2016 - 01.2017
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Used cash registers and credit card machines to cash out customers.
  • Inspected dishes and utensils for cleanliness.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.

Waiter

Sergio's Restaurant & Bar
Miami, FL
03.2013 - 03.2016
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

Cashier

CVS Pharmacy
Homestead, FL
03.2013 - 06.2013
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints and maintained clean and tidy checkout area.

Produce Clerk

Winn Dixie
Miami, FL
12.2012 - 03.2013
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Checked for outdated and overripe grocery items and removed from inventory.

Education

Cellular And Molecular Biology

Sistema Universitario Ana G Mendez - Universidad Metropolitana
Cupey, PR

Business Administration

Sistema Universitario Ana G Mendez - Universidad Del Turabo
Gurabo, PR

Skills

  • Training Materials and Documentation
  • Automatic Weapons
  • Wilderness Survival
  • Filing Documents
  • Safety Protocols
  • Specials Promotion and Upselling
  • Cool Under Pressure
  • Team Player

Languages

Spanish
Native or Bilingual

Timeline

Infantry Squad Leader

US Army
01.2017 - 04.2022

Waiter

TGI Fridays
04.2016 - 01.2017

Waiter

Sergio's Restaurant & Bar
03.2013 - 03.2016

Cashier

CVS Pharmacy
03.2013 - 06.2013

Produce Clerk

Winn Dixie
12.2012 - 03.2013

Cellular And Molecular Biology

Sistema Universitario Ana G Mendez - Universidad Metropolitana

Business Administration

Sistema Universitario Ana G Mendez - Universidad Del Turabo

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