Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jean St Clair

Philadelphia,PA

Summary

Dynamic professional with a strong customer service background, honed at Edition Aretos. Proven ability to enhance team performance through effective problem-solving and conflict management. Skilled in parking space optimization and vehicle operation, consistently ensuring a safe and organized environment while delivering exceptional patron experiences. Adaptable and reliable, committed to excellence.

Overview

20
20
years of professional experience

Work History

Parking Attendant

Patriot Parking Inc
03.2025 - Current
  • Answered general questions about parking fees, facilities, and directions.
  • Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
  • Monitored parking space availability to direct customers to open spots quickly.
  • Directed patrons to designated parking spaces.
  • Provided exceptional customer service, addressing inquiries and resolving any parking-related issues.
  • Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.

Reseller

Self Employed
03.2008 - 06.2010
  • Prequalified sales leads and gathered complete details to forward to proper reseller.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Recommended complementary purchases to customers, increasing revenue.
  • Negotiated favorable contract terms with resellers, aligning both parties'' interests while maximizing profitability.
  • Resolve customer disputes courteously to enhance customer satisfaction.

Manager

Edition Aretos
08.2005 - 09.2007
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved safety procedures to create safe working conditions for workers.
  • Established team priorities, maintained schedules and monitored performance.

Education

Auto Mechanic -

Institute Diesel
Haiti
08.2012

High School Diploma - General Studies

Centre Classique D'Haiti
Haiti
07.2001

Skills

  • Strong customer service
  • Team player attitude
  • Reliable and punctual
  • Patience and tolerance
  • Self-motivated work ethic
  • Quick decision making
  • Incident reporting
  • Effective problem solving
  • Conflict management
  • Understanding of parking regulations
  • Safe driving
  • Parking space optimization
  • Valet services
  • Adaptable to change
  • Professional appearance
  • Vehicle operation
  • Lot maintenance
  • Vehicle safety
  • Lot monitoring
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Organizational skills
  • Team collaboration
  • Active listening
  • Adaptability and flexibility
  • Decision-making
  • Customer interaction
  • Basic maintenance
  • Public safety
  • Analytical thinking
  • Goal setting
  • Professionalism

Languages

French
Professional Working

Timeline

Parking Attendant

Patriot Parking Inc
03.2025 - Current

Reseller

Self Employed
03.2008 - 06.2010

Manager

Edition Aretos
08.2005 - 09.2007

Auto Mechanic -

Institute Diesel

High School Diploma - General Studies

Centre Classique D'Haiti
Jean St Clair