Jean St Clair
Philadelphia,PA
Summary
Dynamic professional with a strong customer service background, honed at Edition Aretos. Proven ability to enhance team performance through effective problem-solving and conflict management. Skilled in parking space optimization and vehicle operation, consistently ensuring a safe and organized environment while delivering exceptional patron experiences. Adaptable and reliable, committed to excellence.
Overview
20
20
years of professional experience
Work History
Parking Attendant
Patriot Parking Inc
Philadelphia, PA
03.2025 - Current
- Answered general questions about parking fees, facilities, and directions.
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Monitored parking space availability to direct customers to open spots quickly.
- Directed patrons to designated parking spaces.
- Provided exceptional customer service, addressing inquiries and resolving any parking-related issues.
- Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
Reseller
Self Employed
Haiti
03.2008 - 06.2010
- Prequalified sales leads and gathered complete details to forward to proper reseller.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Recommended complementary purchases to customers, increasing revenue.
- Negotiated favorable contract terms with resellers, aligning both parties'' interests while maximizing profitability.
- Resolve customer disputes courteously to enhance customer satisfaction.
Manager
Edition Aretos
Haiti
08.2005 - 09.2007
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Established team priorities, maintained schedules and monitored performance.
Education
Auto Mechanic -
Institute Diesel
Haiti08.2012
High School Diploma - General Studies
Centre Classique D'Haiti
Haiti07.2001
Skills
- Strong customer service
- Team player attitude
- Reliable and punctual
- Patience and tolerance
- Self-motivated work ethic
- Quick decision making
- Incident reporting
- Effective problem solving
- Conflict management
- Understanding of parking regulations
- Safe driving
- Parking space optimization
- Valet services
- Adaptable to change
- Professional appearance
- Vehicle operation
- Lot maintenance
- Vehicle safety
- Lot monitoring
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Organizational skills
- Team collaboration
- Active listening
- Adaptability and flexibility
- Decision-making
- Customer interaction
- Basic maintenance
- Public safety
- Analytical thinking
- Goal setting
- Professionalism
Languages
French
Professional Working
Timeline
Parking Attendant
Patriot Parking Inc
03.2025 - Current
Reseller
Self Employed
03.2008 - 06.2010
Manager
Edition Aretos
08.2005 - 09.2007
Auto Mechanic -
Institute Diesel
High School Diploma - General Studies
Centre Classique D'Haiti