Jean Thornton
Summary
Results-focused hairstylist/ barber dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
12
12
years of professional experience
Work History
Hairstylist/ Barber
Lady Janes Barber Shop[
2023.09 - 2023.12
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Hairstylist/barber
Sport Clips
2022.10 - 2023.07
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Educated customers on products to maximize benefits.
Hairstylist/barber
Floyd's 99 Barbershop
2020.04 - 2023.07
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Distributed business cards outside of salon to generate new business.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Hairstylist
Sports Clips
2017.06 - 2019.11
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
Hairstylist/Barber Apprentice
Doug's Barber Shop
2015.11 - 2017.04
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Processed payments, entering sales in register for prompt customer service.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Demonstrated adaptability by adjusting haircut techniques based on unique hair types, textures, and growth patterns of clients.
Hairstylist
Sports Clips
2013.12 - 2015.07
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Hairstylist
Great Clips
2013.02 - 2013.11
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Hairstylist/Store Manager
Smart Style Family Salon
2012.02 - 2012.12
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Education
Barbering Education - Barbering
Delta County Opportunity School
Delta, CO06.2017
Cosmetology Education - Cosmetology Education
Pueblo Community College
Pueblo, CO05.2011
GED -
Arvada High School
Arvada, CO05.1982
Skills
- Quick Learner
- Detail-orientated
- Relationship building and management
- CO Licensed Cosmetologist
- Customer Education
- Sales expertise
- Staff Management
- Social skills
- Clear Communication
- Product Knowledge
- Relationship Building
- Workspace Organization
- Decision-Making
- Supply Ordering and Management
- Health Code Compliance
- POS Terminal Operation
Timeline
Hairstylist/ Barber
Lady Janes Barber Shop[
2023.09 - 2023.12
Hairstylist/barber
Sport Clips
2022.10 - 2023.07
Hairstylist/barber
Floyd's 99 Barbershop
2020.04 - 2023.07
Hairstylist
Sports Clips
2017.06 - 2019.11
Hairstylist/Barber Apprentice
Doug's Barber Shop
2015.11 - 2017.04
Hairstylist
Sports Clips
2013.12 - 2015.07
Hairstylist
Great Clips
2013.02 - 2013.11
Hairstylist/Store Manager
Smart Style Family Salon
2012.02 - 2012.12
Barbering Education - Barbering
Delta County Opportunity School
Cosmetology Education - Cosmetology Education
Pueblo Community College
GED -
Arvada High School
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