Jean Vera
Hernando,FL
Summary
Professional and reliable Administrative Assistant offering excellent analytical and problem solving skills. Exercises strong detail orientation, flexibility, reliability and punctuality.
Overview
33
33
years of professional experience
Work History
Court Reporter Coordinator/CJA Administrator
US District Court, Southern District Of Florida
Miami, FL
12.1996 - 08.2021
- Scheduled Court Reporter services for 46 federal judges including magistrates.
- Responsible for digital recording security and transcript assignment.
- Reviewed Criminal Justice Act vouchers for accuracy and compliance with federal regulations.
- Handled all inquiries from attorneys, litigants, and general public.
- Scheduled Court Interpreter services.
- Trained CJA panel attorneys in court procedures, automation issues, invoicing for services rendered and general procedural questions.
- Reviewed transcriptions for compliance with federal guidelines.
National Account Adminstrative Assistant
United Parcel Service, UPS
Hollywood, FL
04.1988 - 12.1996
- Customer sales and support.
- Prepared preparation, proposals and contracts for national sales.
- Call center support. Troubleshooting and general inquiries.
- Reviewed existing customer contracts to insure current needs were met.
- Prepared cost analysis reports for management.
Education
Business Administration
Broward College
Fort Lauderdale, FLHigh School Diploma -
Citrus High School
Inverness, FL06.1982
Skills
- Calm and Professional Under Pressure
- Upbeat and Positive Personality
- Data Entry and Maintenance
- Customer Retention Strategies
- Courteous with Strong Service Mindset
- Consulting Supervisors
- Compassionate Customer Service
- Report Preparation
- Information Inputting
- Correcting Discrepancies
- Recommending Solutions
- Microsoft Office
- Excellent Attention to Detail
- Critical Thinking
Timeline
Court Reporter Coordinator/CJA Administrator
US District Court, Southern District Of Florida
12.1996 - 08.2021
National Account Adminstrative Assistant
United Parcel Service, UPS
04.1988 - 12.1996
Business Administration
Broward College
High School Diploma -
Citrus High School
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