Jean Xavier Ortiz
New York
Summary
Experienced with relationship-building and driving sales growth through effective communication. Utilizes persuasive techniques to foster client trust and close deals. Track record of exceeding sales targets and contributing to team objectives.
Overview
11
11
years of professional experience
Work History
Sales Representative
Sesinko
Bronx, NY
09.2018 - Current
- Developed and maintained relationships with key clients to drive sales growth.
- Conducted market research to identify emerging trends and customer needs.
- Collaborated with marketing team to create targeted promotional campaigns.
- Delivered product presentations and demonstrations to prospective customers.
- Operated point-of-sale systems efficiently, processing transactions accurately and expediting customer service.
- Collaborated with management on promotional events, boosting store visibility and customer traffic.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Conducted regular store audits to ensure compliance with company policies and safety regulations.
Sales associate
Jimmy Jazz
08.2018 - 08.2018
- Assisted customers in making informed purchasing decisions.
- Operated cash registers accurately and efficiently.
- Organized product shelves and sections for optimal customer access.
- Assisted in inventory management and restocking shelves to ensure product availability.
- Provided exceptional customer service, enhancing overall shopping experience for diverse clientele.
Sales associate
Footlocker
New York, NY
09.2016 - 03.2018
- Operated cash registers efficiently.
- Assisted customers with purchasing decisions.
- Stocked and organized shelves for optimal presentation.
- Processed transactions accurately using point-of-sale systems; maintained cash register integrity.
- Collaborated with team members to achieve sales goals and optimize store performance.
- Trained new associates on store policies, merchandise knowledge, and customer engagement techniques.
- Monitored sales trends, offering insights to improve product display and promotional strategies.
Office assistant
Liberty Tax
New York, NY
07.2015 - 08.2015
- Assists executive assistants and secretaries by sorting mail
- Filing, answering phones, greeting clients, scheduling meetings
- Restocking supplies
- Managed client communications to ensure timely responses and enhance customer satisfaction.
- Assisted in preparing tax documents, ensuring accuracy and compliance with regulations.
- Coordinated appointment scheduling, optimizing workflow and maximizing daily productivity.
Skills
- Cultivated a culture of open communication within teams
- Fostered strong interpersonal connections to enhance collaboration
- Proactively identified and resolved issues to drive efficiency
- Oversaw multiple projects simultaneously, ensuring timely completion
- Led teams to perform effectively under demanding circumstances
Languages
Spanish
Native or Bilingual
Timeline
Sales Representative
Sesinko
09.2018 - Current
Sales associate
Jimmy Jazz
08.2018 - 08.2018
Sales associate
Footlocker
09.2016 - 03.2018
Office assistant
Liberty Tax
07.2015 - 08.2015