Jean Lubin
Summary
Motivated Security Officer with experience managing large-scale projects, including budgeting and administration. I am looking for a challenging new role with a growing team where I can apply my expertise and extensive experience in software engineering. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with a flexible approach to evolving business needs. Known for reliability, strong communication, and fostering a productive work environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Access Control / Asset Supervisor
Inter-Con Security
09.2022 - Current
- Upon arrival, opened doors, started up systems, reviewed messages/ client requests
- Calibrated and ran Receptionist software, to prescreen all visitors and/ or personnel before their arrival
- Convened with subordinate officers to set expectations and prepare them for their day
- Communicated with the client and relayed special requests and schedule changes to administration
- Verified credentials of all personnel on the property
- Conducted daily walkthrough at the end of business to ensure all had properly vacated the premises
- Regulated entrance and exit policies
- Held excellent rapport with the client directly, as well as members of their team
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Peace Officer
Parkchester Department of Public Safety
05.2022 - 08.2023
- Patrolled the Parkchester location to maintain law and order, deter and detect criminal activity, enforce laws and regulations, respond to citizen requests for assistance, and provide public safety
- Double-checked and secured all the building's entrances
- Conducted searches and seizures according to legal guidelines, upholding suspect rights throughout the process consistently.
- Greeted tenants and visitors as they entered and exited the property
- Maintained detailed records of incidents, arrests, and investigations for accurate reporting purposes.
- Served as the compound's sole dispatcher and central point of contact
- Assisted in the training of new recruits, sharing knowledge and expertise on law enforcement procedures.
- Fires, accidents, and other safety hazards were immediately reported to me
- Kept an eye on things
- Read maps and mapped information
- Patrolled assigned areas on foot or in a vehicle
Peace Officer
Brooklyn Public Library - Central
04.2017 - 03.2022
- In charge of fire watch patrols and asset protection surveillance for both occupied and unoccupied condominium units during the construction phase
- Double-checked and secured all the building's entrances
- Greeted tenants and visitors as they entered and exited the property
- Kept an eye on things
- Detained people to prevent security breaches when necessary
- Communicated with supervisors about any issues that arose while on duty
- Oversaw enforcing all building codes and regulations in government buildings
Security Supervisor
J.S.R.E
05.2015 - 04.2017
- Screened vendors and contractors before granting access to restricted areas within the mall
- In charge of a team of 4 to 6 security personnel during the shift
- Oversaw overseeing contractors' work during the design, construction, and startup phases of security systems
- Trained 10 new security officers in a 6 months timeframe
- Demonstrated my commitment to public safety by patrolling events and densely populated areas
- Managed administrative duties such as scheduling and performance evaluations while overseeing a team of up to 7 security officers
- Wrote security operating procedures and training materials for the human resources department
Front Desk Representative
P.W.C.
09.2013 - 04.2017
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process
- Was in charge of a fast-paced front desk operation at a busy Account Firm with up to 300 nightly visitors
- Kept track of accounts and ran daily reports to double-check totals
- Kept guest valuables in the main safe or in individual boxes to maximize security
- Updated customer accounts with additional room charges, such as minibar usage and room service charges
- Greeted each newcomer with a friendly greeting and double-checked reservations and identification
- Oversaw answering a multi-line phone system, responding to inquiries, and transferring calls to the appropriate departments and personnel
- Sorted mail and other important data, ensuring that all messages were delivered quickly to their intended recipients during Supervisor absence
- Oversaw 30 administrative and clerical employees and gave them constructive feedback, which improved morale and increased employee retention
- Created weekly employee work schedules for 27 team members to ensure adequate coverage for all shifts
Security Officer Supervisor
The Durst Organization
01.2013 - 09.2015
- Oversaw a team of up to [Number] security officers and oversaw administrative tasks such as scheduling and performance evaluations
- Moved between security stations and critical areas, checking on officers and adjusting workflow to meet changing needs
- Put in place security measures that resulted in a [Number]% reduction in incidents
- Kept incident reports with detailed descriptions of what happened
- I'm in charge of liaising with the tenants
- Trained [Number] new security officers during the [Timeframe] period
Education
Associate of Science - Business Management
College of Technology T.C.I.
New York, NY08-2015
High School Diploma -
Westhill High School
Stamford, CT06-1999
Skills
- Strong verbal communication
- Inspection reviews
- Risk management processes and analysis
- Public Speaking
- Customer service
- Data Management
- Organization
- Business Operations
- Extremely Organized
- Self-motivated
- Skilled in [Software]
- Hardware evaluation
- Clerical support
- Problem resolution
- First Aid/CPR
- Team management
- Project management
- Report writing
- Team Leadership
- Public relations understanding
- MS Office
- Problem-solving skills
- CCTV monitoring
- Search and seizure
- Training and mentoring
- Security personnel training
- Staff management
- Public safety
- Safety and security procedures
- Detail orientation
Certification
- CPR/AED Certification
- OSHA Certified
- [State] Driver's License
- First Aid Certification
- Microsoft Office Specialist (MOS) Certification
Languages
English
Full Professional
Creole
Professional Working
Timeline
Lead Access Control / Asset Supervisor
Inter-Con Security
09.2022 - Current
Peace Officer
Parkchester Department of Public Safety
05.2022 - 08.2023
Peace Officer
Brooklyn Public Library - Central
04.2017 - 03.2022
Security Supervisor
J.S.R.E
05.2015 - 04.2017
Front Desk Representative
P.W.C.
09.2013 - 04.2017
Security Officer Supervisor
The Durst Organization
01.2013 - 09.2015
Associate of Science - Business Management
College of Technology T.C.I.
High School Diploma -
Westhill High School
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