Jean Bercy Charles
Orlando
Summary
Dedicated cook shift leader with proven strengths in team leadership, food preparation, and quality control. Committed to enhancing guest satisfaction through effective kitchen management and streamlined operations.
Overview
6
6
years of professional experience
Work History
Cook Shift Leader
Walt Disney World Resort
Orlando, FL
02.2024 - Current
- Supervised kitchen staff, ensuring adherence to food safety regulations and quality standards.
- Trained new team members on food preparation techniques and kitchen equipment operation.
- Coordinated daily meal service operations, optimizing workflow for efficiency and speed.
- Developed weekly inventory lists, reducing waste through effective stock management practices.
- Implemented process improvements that enhanced overall kitchen productivity and reduced service times.
- Monitored food presentation and portion control, maintaining consistent quality across all dishes served.
- Resolved customer inquiries and complaints promptly, ensuring high levels of guest satisfaction during dining experiences.
- Assisted in menu planning by providing feedback on ingredient sourcing and seasonal offerings.
Chef Assistant
Le Gourmet Kitchen
Newark, NJ
04.2020 - 10.2023
- Assisted head chef in daily meal preparation and kitchen operations.
- Managed inventory, ensuring freshness and proper storage of ingredients.
- Collaborated with kitchen staff to maintain cleanliness and safety standards.
- Streamlined food prep processes, enhancing overall kitchen efficiency.
- Trained new team members on cooking techniques and safety protocols.
- Coordinated with suppliers to secure high-quality ingredients for menu items.
- Developed seasonal menus by incorporating feedback from customers and staff.
- Supported event catering services, ensuring timely delivery and presentation of dishes.
- Prepared and cooked quality meals in high-volume, fast-paced service environments.
- Followed recipes and instructions to achieve quality and presentation standards.
Education
Basic Food Managing -
Leval
Newark, NJ01-2024
Skills
- Customer service
- Team leadership
- Cooking techniques
- Kitchen organization
- Food storage
- Food preparation
- Quality control
- Multitasking and organization
- Meal preparation
- Knife skills
- Recipe creation
- Kitchen management
- Food pairing
Languages
French
Native or Bilingual
Timeline
Cook Shift Leader
Walt Disney World Resort
02.2024 - Current
Chef Assistant
Le Gourmet Kitchen
04.2020 - 10.2023
Basic Food Managing -
Leval