Jean Bernard Francois
Lawrence,NJ
Summary
Dynamic and reliable professional with extensive experience as a Taxi Cab Driver for Self Employed Services and as a Cleaning Team Leader at Nassau INN. Proven expertise in vehicle navigation and cash management, coupled with exceptional customer service and effective communication skills, ensuring high-quality service and passenger satisfaction.
Overview
12
12
years of professional experience
Work History
Taxi Cab Driver
Self Employed Services
Princeton Junction, NJ
08.2015 - Current
- Reported any mechanical problems to management immediately.
- Performed basic vehicle maintenance checks to ensure safety and reliability.
- Performed minor repairs such as changing tires or replacing windshield wipers as needed.
- Demonstrated innate navigational sense and expert GPS use and brought passengers to right place at right time.
- Adhered to traffic rules and regulations while driving.
- Communicated effectively with dispatchers and other drivers to improve service efficiency.
- Managed cash transactions accurately while ensuring all receipts are properly documented.
- Greeted passengers warmly and professionally and engaged in conversation.
- Provided door-to-door service to customers safely and efficiently.
Cleaning Team Leader
Nassau INN
Princeton, NJ
03.2013 - 08.2015
- Worked closely with management to develop strategies for improving efficiency within the cleaning department.
- Developed and maintained a positive working environment for all team members.
- Polished furniture and room accessories to keep all areas bright and fresh.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Ensured that all safety protocols were followed during cleaning operations.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Stocked room attendant carts with supplies to keep carts organized and clean.
Education
Vocational Certification - Auto Mechanic
Saint Trinity School
Haiti 06-2003
Skills
- Vehicle navigation
- Traffic regulation adherence
- Cash management
- Basic vehicle maintenance
- Customer service
- Effective communication
- Adaptability and flexibility
- Excellent communication
- Multitasking Abilities
- Self motivation
- Teamwork
- Bilingual/Multilingual
- Safe driving techniques
- Reliability
Languages
French
Native/ Bilingual
English
Full Professional
Haitian Creole
Native/ Bilingual
Timeline
Taxi Cab Driver
Self Employed Services
08.2015 - Current
Cleaning Team Leader
Nassau INN
03.2013 - 08.2015
Vocational Certification - Auto Mechanic
Saint Trinity School
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