JEAN C PENA
Bronx,NY
Summary
Building maintenance professional with comprehensive background in maintaining and repairing various facility systems to ensure operational efficiency. Known for reliability and adaptability, consistently meeting needs of dynamic environments. Expertise in troubleshooting issues and performing preventative maintenance, coupled with collaborative approach and strong work ethic.
Overview
15
15
years of professional experience
Work History
Fire Protection Journeyman
Wohl Diversified Services
New York, NY
10.2023 - 11.2023
- Installed over 25 fire protection systems in commercial and residential buildings ensuring compliance with safety codes.
- Conducted regular inspections and maintenance of fire suppression equipment to ensure optimal performance.
- Collaborated with contractors and clients to assess fire safety needs and recommend appropriate solutions.
- Trained junior staff on installation techniques, safety protocols, and equipment handling procedures.
- Implemented system upgrades that increased efficiency and reduced response times for fire emergencies
Porter
CBS Maintenance
New York, NY
02.2013 - 06.2020
- Collaborated with team members to improve service efficiency and resolve operational challenges.
- Reported all elevator mechanism problems with supervisors achieve quick resolutions.
- Monitored multiple elevators simultaneously using control panels when necessary, maximizing efficiency during busy periods.
- Provided exceptional customer service, addressing passenger inquiries and assisting with directions within the building.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Assisted in transporting materials and supplies efficiently between departments.
Building Porter
Anchor Maintenance
New York, NY
03.2009 - 10.2013
- Operated elevator systems safely, ensuring smooth transportation for passengers and goods.
- Monitored over 100 elevator performance per day, promptly reporting any malfunctions to maintenance team.
- Maintained cleanliness and safety standards in residential and commercial buildings.
- Conducted regular inspections of premises to identify maintenance needs.
- Assisted with waste management and recycling initiatives to promote sustainability.
- Cleaned and organized building areas as required.
- Completed sweeping, mopping, and window-cleaning.
- Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
- Sanitized high-traffic areas and equipment with approved cleaning supplies.
- Assisted passengers with loading and unloading, providing exceptional customer service throughout rides.
- Conducted routine safety checks on elevator equipment, adhering to operational standards and protocols.
Education
High School Diploma -
Dewitt Clinton Highschool
The Bronx, NY06-2005
Skills
- Fire alarm programming
- Safety procedures
- Organization and multitasking
- Teamwork and collaboration
- Time management
- Problem-solving abilities
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Cleaning and sanitizing
- Safety protocols
- Building maintenance
Timeline
Fire Protection Journeyman
Wohl Diversified Services
10.2023 - 11.2023
Porter
CBS Maintenance
02.2013 - 06.2020
Building Porter
Anchor Maintenance
03.2009 - 10.2013
High School Diploma -
Dewitt Clinton Highschool