Hi, I’m
Jean Claude Casseus
Sarasota,FL
Summary
Observant security professional effective at providing detail-oriented safety and monitoring services for diverse facilities. Trained in defensive tactics and conflict de-escalation. Works independently and collaboratively to resolve security threats or concerns.
Overview
21
years of professional experience
1
Language
Work History
Solution One
Security Officer
01.2021 - 01.2024
Job overview
- Used verbal and physical deescalation strategies to restore order and reduce tension
- Checked interior offices after business hours to confirm entries were locked and secure
- Used radio and other communication devices to keep in regular touch with other security guards and controller
- Monitored CCTV feeds of building and grounds.
Progressive Airport Transportation Services LLC
Taxi Driver
01.2018 - 01.2020
Job overview
- Maintained accurate records of trips, fares collected, and expenses incurred
- Operated vehicle safely, obeying all traffic laws and regulations
- Completed basic vehicle maintenance tasks such as checking tire pressure or fluid levels regularly
- Promoted company services by handing out promotional materials or discussing benefits with potential clients.
Wherehouse, Federal Expres
01.2017 - 01.2019
Job overview
- Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere
- Organized files and records and handled other support tasks, freeing up managers to take on more pressing responsibilities
- Documented, researched and resolved customer service issues
- Delivered exceptional customer service to bolster strong relationships and build positive experiences.
Transportation Services, Diplomat Transportation Services
01.2008 - 01.2016
Job overview
- Arranged for transportation services to take clients to appointments, counseling and meetings
- Lined up multiple reservations, transportation services, and party plans for VIP guests
- Delivered first-rate service to guests by providing concierge and transportation services
- Retained customers by proactively resolving routine and complex problems with transportation services.
United Transportation LLC
Taxi Driver
01.2005 - 01.2008
Job overview
- Collaborated with dispatcher to report trip completions and fare availability
- Applied knowledge of local routes and traffic patterns to provide timely response to pick-up requests
- Promoted company services by handing out promotional materials or discussing benefits with potential clients
- Used mobile applications to pick up new orders for passengers.
Atlanta Security Patrol
Security Officer
01.2003 - 01.2006
Job overview
- Responded to alarms and investigated disturbances
- Warned persons of rule infractions or violations and apprehended or evicted violators from premises
- Secured building against unauthorized access and conducted regular patrols
- Helped guests sign in upon arrival and sign out when exiting premises.
Education
STATE TECH @ MEMPHIS
01.1998
College level from statistics: Computer
10.1984
primary School
S.d.a School, Just College Graduated
College Mixte of Gonaives Haiti
Diploma
10.1968
Skills
- Identification verification
- Crime Prevention
- CCTV Surveillance
- Emergency Response
- Threat Management
- Certification:
- Computer Windows 95 and Office
- FAMILY TECHNOLOGY CENTER, Atianta, GA, Mar 2001
- Certification: Assisted Living Facility Care Training
- Assisted Living Facility Core Training, FLORIDA
Timeline
Security Officer
Solution One
01.2021 - 01.2024
Taxi Driver
Progressive Airport Transportation Services LLC
01.2018 - 01.2020
Wherehouse, Federal Expres
01.2017 - 01.2019
Transportation Services, Diplomat Transportation Services
01.2008 - 01.2016
Taxi Driver
United Transportation LLC
01.2005 - 01.2008
Security Officer
Atlanta Security Patrol
01.2003 - 01.2006
STATE TECH @ MEMPHIS
College level from statistics: Computer
primary School S.d.a School, Just College Graduated College Mixte of Gonaives Haiti
Diploma
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