Jeanell Ofisa
Chino,CA
Summary
Detail-oriented professional with expertise in inventory management, shipment tracking, and logistics coordination. Committed to enhancing operational efficiency and delivering exceptional customer service.
Overview
7
7
years of professional experience
Work History
Floater Clerk
APL CMA CGM
Long Beach, CA
11.2025 - Current
- Maintained accurate inventory and shipment records, supporting data integrity for operational decisions.
- Utilized internal systems to track shipment status updates, improving communication across departments.
- Coordinated logistics across departments to enhance operational workflow.
- Resolved customer inquiries and issues through effective communication strategies.
- Collaborated with supervisors to streamline processes, contributing to enhanced operational efficiency.
- Utilized computer software programs to create reports, labels, forms.
- Supported office clerical functions using word processing and other software, email and office machines.
Clerk
Cosco shipping
Long Beach, California
04.2025 - 10.2025
- Coordinated shipment schedules with carriers to enhance delivery efficiency.
- Maintained accurate inventory records and updated databases to ensure real-time stock visibility.
- Assisted customers with inquiries regarding shipping services and logistics.
- Utilized tracking software to monitor shipment status and provide updates.
- Handled customer inquiries via phone, providing timely and courteous assistance to enhance customer satisfaction.
- Entered data into computer systems accurately and efficiently.
- Answered phone calls to assist customers with questions and orders.
Import and Export Coordinator
OIA Global Logistics
Torrance, California
04.2019 - 03.2025
- Coordinated import and export activities for global logistics operations.
- Coordinated and monitored the shipment of goods to ensure timely delivery.
- Managed shipping documentation to ensure compliance with regulations.
- Developed and maintained relationships with customs brokers and freight forwarders.
- Ensured proper documentation was completed prior to customs clearance of shipments at ports of entry or exit.
- Processed documents including bills of lading, invoices, and other import and export related paperwork.
- Analyzed shipping costs to optimize budget efficiency for logistics projects.
- Collaborated with internal departments such as purchasing, accounting, logistics. in order to facilitate successful import and export operations.
- Prepared reports summarizing import and export activity for management review.
Education
Associate of Arts - Business Accountancy
Brigham Young University
Provo, UT05-1992
Skills
- Logistics coordination
- Inventory management
- Shipment tracking
- Data entry
- Document preparation
- Customer relationship management
Timeline
Floater Clerk
APL CMA CGM
11.2025 - Current
Clerk
Cosco shipping
04.2025 - 10.2025
Import and Export Coordinator
OIA Global Logistics
04.2019 - 03.2025
Associate of Arts - Business Accountancy
Brigham Young University