Jeanelle Ramos
Fullerton,CA
Overview
2
2
years of professional experience
1
1
Certification
Work History
University Honors Program Student Assistant - PT
California State University, Fullerton
Fullerton, CA
04.2026 - Current
- Facilitated effective communication and organization during student conferences for faculty and staff
- Collaborated with team members to enhance operational efficiency in daily activities
- Managed incoming phone inquiries by providing information and directing calls appropriately
- Delivered prompt customer service at front desk by addressing student inquiries
Administrative Assistant - Seasonal
Unite Here Local 2 Child and Elder Care
San Francisco, CA
07.2024 - Current
- Assisted over 70 low-income and first-generation students in securing free college coaching services
- Informed more than 40 union members and students daily about college coaching program via cold calls and emails
- Organized and maintained filing systems, ensuring accuracy and confidentiality of physical and electronic documents
- Served as liaison between three nonprofit organizations to promote effective partnerships
Education
B.A. - Political Science & American Studies
California State University, Fullerton
Fullerton, CA05-2028
Skills
- Database management
- Customer service and support
- Team collaboration
- Effective communication
- Operations support
- Community outreach
Certification
State Seal of Biliteracy, Tagalog (Filipino)
Languages
English
Native/ Bilingual
Tagalog (Filipino)
Native/ Bilingual
Timeline
University Honors Program Student Assistant - PT
California State University, Fullerton
04.2026 - Current
Administrative Assistant - Seasonal
Unite Here Local 2 Child and Elder Care
07.2024 - Current
B.A. - Political Science & American Studies
California State University, Fullerton