Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jeanelle Ramos

Fullerton,CA

Overview

2
2
years of professional experience
1
1
Certification

Work History

University Honors Program Student Assistant - PT

California State University, Fullerton
Fullerton, CA
04.2026 - Current
  • Facilitated effective communication and organization during student conferences for faculty and staff
  • Collaborated with team members to enhance operational efficiency in daily activities
  • Managed incoming phone inquiries by providing information and directing calls appropriately
  • Delivered prompt customer service at front desk by addressing student inquiries

Administrative Assistant - Seasonal

Unite Here Local 2 Child and Elder Care
San Francisco, CA
07.2024 - Current
  • Assisted over 70 low-income and first-generation students in securing free college coaching services
  • Informed more than 40 union members and students daily about college coaching program via cold calls and emails
  • Organized and maintained filing systems, ensuring accuracy and confidentiality of physical and electronic documents
  • Served as liaison between three nonprofit organizations to promote effective partnerships

Education

B.A. - Political Science & American Studies

California State University, Fullerton
Fullerton, CA
05-2028

Skills

  • Database management
  • Customer service and support
  • Team collaboration
  • Effective communication
  • Operations support
  • Community outreach

Certification

State Seal of Biliteracy, Tagalog (Filipino)

Languages

English
Native/ Bilingual
Tagalog (Filipino)
Native/ Bilingual

Timeline

University Honors Program Student Assistant - PT

California State University, Fullerton
04.2026 - Current

Administrative Assistant - Seasonal

Unite Here Local 2 Child and Elder Care
07.2024 - Current

B.A. - Political Science & American Studies

California State University, Fullerton
Jeanelle Ramos