JEANET EMELDA TOPPO
Branchburg,India
Summary
- Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact success.
- Recent graduate with foundational knowledge in Linguistics and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
- Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
- Used Smartling to manage translation workflows, monitor project status, organize multilingual content, and support timely completion of translation assignments.
- Supported virtual interpretation events using Zoom, Microsoft Teams, and WebEx by coordinating technical setup, configuring interpretation channels, assisting interpreters and participants, and troubleshooting audio, connectivity, and access issues in real time.
Overview
10
10
Languages
10
10
years of professional experience
Work History
Graduate Student Researcher
Rutgers, The State University of New Jersey
New Brunswick, NJ
09.2025 - 07.2026
- Presented research and participated in academic discussions, communicating complex linguistic concepts clearly to faculty and peers.
- Worked independently on research projects, incorporating feedback and adapting analyses as research questions developed.
- Reviewed and synthesized scholarly literature from multiple areas of linguistics, organizing large amounts of technical information into clear written analyses.
Language Documentation Researcher
Jawaharlal Nehru University
New Delhi
11.2022 - 07.2024
- Conducted research for documentation of a lesser known language.
- Served as a primary point of contact for native-speaking community members, conducting interviews and gathering detailed linguistic information while building professional and culturally sensitive relationships. Prepared comprehensive reports summarizing research results and presenting findings to academic peers.
- Maintained detailed records of experimental procedures, observations, and results for accurate reporting and documentation
- Improved data collection efficiency using innovative survey tools.
- Conducted fieldwork in diverse environments, adapting methodologies to unique challenges encountered.
Customer care executive in the Fraud Detection Team
HSBC
Hyderabad
06.2016 - 07.2017
- Worked as a Customer care executive in the Fraud Detection Team
- Served as a primary point of contact for customers, responding to account-related inquiries and resolving service issues in a fast-paced banking environment.
- Gathered relevant information from customers, assessed requests, and provided accurate assistance while following established procedures.
- Managed multiple customer requests and competing priorities while maintaining professionalism, accuracy, and timely follow-up.
Education
Masters - Linguistics
Jawaharlal Nehru University (JNU)
New Delhi, India07.2024
Bachelors of Arts (Hon.) - English
University of Delhi
New Delhi, India07.2021
Skills
- Excellent Software skills and Microsoft Office TM tools (word, excel, PowerPoint, access, publications and outlook)
- Fairly good speed in English typing (40 words per minute)
- Translation accuracy
- Language proficiency- Bangla and Urdu
- Document translation
- Cultural expertise
- Translation verification
Affiliations
Linguistic Society of India
LANGUAGES
Mother tongue(s)- Bangla, Kurukh
Other languages
English: fluent speaking, writing and understanding (medium of education in school)
Bangla: fluent speaking.
Hindi: fluent speaking, writing and understanding skills.
Sadri: fluent speaking, writing and understanding skills.
Nepali: fluent speaking, writing and understanding skills.
Urdu: fluent speaking and understanding skill.
French: writing and understanding skills
Kurukh: understanding skills.
Interests
Reading, Writing, Doodling and Photography
Timeline
Graduate Student Researcher
Rutgers, The State University of New Jersey
09.2025 - 07.2026
Language Documentation Researcher
Jawaharlal Nehru University
11.2022 - 07.2024
Customer care executive in the Fraud Detection Team
HSBC
06.2016 - 07.2017
Masters - Linguistics
Jawaharlal Nehru University (JNU)
Bachelors of Arts (Hon.) - English
University of Delhi