Nathan Xavier Covarrubias
Salinas,CA
Summary
I'm a student seeking employment in the costumer field industry. Hardworking with strong multitasking and customer service skills. Committed to speeding up processes and helping people.
Overview
1
1
year of professional experience
Work History
Customer Service
Denny's Restaurants Franchise Association
Salinas, CA
01.2024 - 05.2024
- Greeted customers upon their arrival and provided them with a warm welcome.
- Worked closely with other team members to ensure excellent customer service was delivered consistently.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Maintained cleanliness of work area at all times.
- Offered solutions to customer complaints in a friendly manner while maintaining professional composure.
- Responded promptly and courteously to customer inquiries and requests for assistance.
- Answered incoming phone calls from customers seeking product information or help placing an order.
- Provided assistance to other departments when needed.
- Maintained cleanliness of front entry area.
- Answered customers' questions about hours, seating, current wait time and other information.
- Helped keep entryway and front line clean, organized and fully stocked with inventory.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Labeler
Central Cold Storage
Castroville
06.2023 - 09.2023
- Accurately labeled products according to customer specifications.
- Kept detailed records of label usage, expiration dates, and defective items.
- Verified and corrected product labels for accuracy.
- Wrapped protective material around each product and packed items into cartons.
- Assembled cartons and applied pads to crate to prepare for product packing.
Education
Mount Toro High School
Salinas, CASkills
- Fast learning
- Eye for detail
- Self Motivation
- Goal Setting
- Problem-Solving
- Decision-Making
- Team Collaboration
- Multitasking
- Reliability
- Organizational Skills
- Package labeling
- Continuous Improvement
Timeline
Customer Service
Denny's Restaurants Franchise Association
01.2024 - 05.2024
Labeler
Central Cold Storage
06.2023 - 09.2023
Mount Toro High School
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