Osvaldo Leonel Pineda Romero
Brooklyn
Summary
Energetic and reliable 20-year-old professional with a natural talent for effective communication and building strong relationships with colleagues. Known for quick thinking and ability to grasp instructions swiftly, brings enthusiasm and a trustworthy demeanor to every task undertaken.
Overview
2
2
years of professional experience
Work History
Customer Service
K&G Supermarket
05.2023 - 06.2024
- Provided exceptional customer service, addressing concerns and answering inquiries promptly.
- Provided excellent customer service while meeting challenging time goals.
- Developed and implemented strategies to increase sales and improve customer service.
Sales Assistant
K&G Supermarket
05.2023 - 06.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Customer Service Cashier
Longwood Market
06.2024 - 02.2025
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
School - General Education.
Instituto Catolico Karol Wokjtyla
2022
Middle School. - General Education.
Centro Escolar “Sor Henríquez”
2020
Skills
- Speak and write English(second language)
- Speak and write Spanish(native)
- Team work
- Leadership
- Effective Communication
- Critical Thinking
- Money Management
- Fast learning
- Organization skills
LANGUAGES
English (Advanced)
Spanish (Fluent)
Timeline
Customer Service Cashier
Longwood Market
06.2024 - 02.2025
Customer Service
K&G Supermarket
05.2023 - 06.2024
Sales Assistant
K&G Supermarket
05.2023 - 06.2024
School - General Education.
Instituto Catolico Karol Wokjtyla
Middle School. - General Education.
Centro Escolar “Sor Henríquez”
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