Jeanetta Bell
Los Angeles,CA
Overview
3
3
years of professional experience
Work History
Buyer Support Assistant
CIRCA Jewels
02.2022 - Current
- Played pivotal role in supporting three senior buyers at top-performing $3 million office, enhancing overall operational efficiency.
- Created SOP for admin positions assisting with training and onboarding new offices.
- Managed client interactions, ensuring timely follow-ups via phone, text, and e-mail, driving stronger client relationships.
- Overhauled inventory management processes, overseeing both incoming inventory and outbound product shipments.
Retail and Wholesale Assistant
T & J Jewelry (Mendelson)
10.2021 - 02.2022
- Oversaw vendor coordination maintaining robust buyer/vendor relationships, merchandise pricing, accurate order placements, and streamlined shipping.
- Liaised daily with retail outlets, facilitating effective communication regarding sales, repairs, and inventory management.
- Managed comprehensive inventory for retail outlets, strategically reordering stock as needed.
- Collaborated with retail buying team, playing key role in selection of jewelry collections.
Logistics Customer Service Specialist
TransGuardian Inc (Jewelers Mutual)
02.2021 - 10.2021
- Coordinated logistics for major accounts, ensuring timely and secure delivery of high-value packages.
- Built strong relationships with carrier partners, solidifying priority status for TransGuardian's clientele.
- Maintained customer satisfaction with forward-thinking strategies focused on timely and on-point solutions
- Answered customer telephone calls promptly to avoid on-hold wait times
Education
Graduate Gemologist -
Gemological Institute of America
07.2024
Diamonds & Diamond Grading -
Gemological Institute of America
05.2023
Colored Stone Essentials -
Gemological Institute of America
01.2022
Applied Jewelry Professional -
Gemological Institute of America
01.2022
Associate of Science -
Portland Community College
Portland, OR06.2016
Skills
- Highly organized & detail oriented
- Motivated & driven jewelry professional
- Thrives in fast-paced environments
- Strong multi-tasking skills
- Proficiency with MS Office applications
- Salesforce, Zendesk, Microsoft Teams, Slack, Shopify
- Problem-solving aptitude
- Customer relations
- Account management
- Logistics management
- Shipment coordination
- Vendor coordination
- Verbal & written communication
- Diamond grading
Timeline
Buyer Support Assistant
CIRCA Jewels
02.2022 - Current
Retail and Wholesale Assistant
T & J Jewelry (Mendelson)
10.2021 - 02.2022
Logistics Customer Service Specialist
TransGuardian Inc (Jewelers Mutual)
02.2021 - 10.2021
Graduate Gemologist -
Gemological Institute of America
Diamonds & Diamond Grading -
Gemological Institute of America
Colored Stone Essentials -
Gemological Institute of America
Applied Jewelry Professional -
Gemological Institute of America
Associate of Science -
Portland Community College