Jeanetta Gainey Williamson
Chesapeake,VA
Summary
Customer service manager with experience leading daily front-end operations, supporting office tasks, and maintaining organized service areas. Brings a strong mix of customer support, transaction handling, inventory control, and hands-on trade experience that helps keep work accurate, efficient, and customer-focused.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Customer Service Manager (CSM)
Food Lion
Chesapeake, VA
07.2024 - Current
Office Assistant
Lowes Foods
Wilmington, NC
11.2023 - 06.2024
Customer Service Manager (CSM)
Food Lion
Wilmington, NC
02.2017 - 10.2023
Guest Service Representative
Riverbanks Zoo & Garden
Columbia, SC
02.2016 - 07.2016
Auditor
Inventory Taker- RGIS
Virginia Beach, VA
06.2014 - 10.2014
Sheet Metal Mechanic
Hunnington Ingalls Industries
09.2011 - 04.2014
- Constructed bulkheads, installed furniture, and tack-welded components, applying infrastructure skills to enhance ship construction projects.
cashier
Food Lion
08.2010 - 08.2011
- Maintained clean front end and efficiently rang up and bagged customers' products to enhance checkout organization.
cashier
Mcdonald
10.2009 - 06.2010
- Processed and bagged customer orders while ensuring cleanliness of front end and dining area, contributing to seamless service and adherence to restaurant standards.
Education
Some college -
Grand Canyon University
01-2019
Mathematics (No degree) -
Norfolk State University
Norfolk, VA01-2010
High School Diploma -
Churchland High School
Portsmouth, VA01-2008
Skills
- Customer service
- Guest Services
- Point-of-Sale Systems
- Inventory Control
- Data Entry
- Microsoft Office
- Training Development
- Team Leadership
- Performance Metrics
- Analytical Thinking
- Problem Solving
- Organizational skills
- Conflict Resolution
- Filing
- Metal Fabrication
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
Food Handler Certification
Timeline
Customer Service Manager (CSM)
Food Lion
07.2024 - Current
Office Assistant
Lowes Foods
11.2023 - 06.2024
Customer Service Manager (CSM)
Food Lion
02.2017 - 10.2023
Guest Service Representative
Riverbanks Zoo & Garden
02.2016 - 07.2016
Auditor
Inventory Taker- RGIS
06.2014 - 10.2014
Sheet Metal Mechanic
Hunnington Ingalls Industries
09.2011 - 04.2014
cashier
Food Lion
08.2010 - 08.2011
cashier
Mcdonald
10.2009 - 06.2010
Some college -
Grand Canyon University
Mathematics (No degree) -
Norfolk State University
High School Diploma -
Churchland High School