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Dynamic Customer Service Manager with a proven track record at Food Lion, excelling in training and development while enhancing operational efficiency. Skilled in compliance assurance and problem-solving, I foster a motivated team culture that consistently exceeds customer expectations and drives sales growth.

Proactive Customer Service Manager with a track record in managing high-volume interactions and resolving technical issues. Skilled in overseeing financial transactions while enhancing customer satisfaction. Committed to fostering a safe and engaging environment for customers and staff.

 Dynamic Customer Service Manager with over8 years of experience in the automotive and tire industries, specializing in technical troubleshooting, customer satisfaction, and team leadership. Proven track record in driving workshop revenue, managing high-performing teams, and ensuring quality and operational excellence. Adept at leveraging data analysis and providing training to enhance business growth and service delivery. 

Customer Service Manager leading customer orders, wholesale client support, and warehouse coordination across four brands. Manages invoicing for sales above $15K, tracks order status, and keeps replacement shipments moving quickly. Strengthens daily operations through direct communication with staff, the owner, and inventory teams.

Michelle Torres

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Customer Service Manager (CSM)

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