Proactive professional with proven knowledge of customer service, ensures customer satisfaction, and customer communications. I am a mature teamworker and adaptable to all challenging situations.
Overview
26
26
years of professional experience
Work History
Restaurant Owner
Piacere Trattoria
Burien, WA
04.2022 - Current
Motivate, lead, set goals and make decisions with a team that drives the restaurants success.
Cultivating a loyal customer base
Ability to maintain high standards of food quality and safety
Collaborating with social media to develop marketing campaigns
Hire, train and manage employees
Resolve issues in a diplomatic and courteous manner
Worked Front of House while responding to guest needs
Owned-Managed Rental Properties
Self Employed
, CA
08.2013 - 03.2020
Coordinate maintenance schedules.
Maintain facility cleanliness.
Review upcoming lease expirations.
Follow up with property management on renewals.
Regularly inspecting property
Assessing and identifying areas of improvement
Maintaining documents and records
Establish dependable contractors
Food Server
IL Fornaio
Seattle, WA
07.2006 - 12.2010
Taking orders.
Greeting customers.
Assisting customers with making selections based on their preferences.
Communicating with kitchen staff.
Balancing dishes and delivering them to the correct table.
Maintaining the dining room cleanliness.
Checking on tables periodically to ensure food and drinks are delivered promptly.
Handling payments.
Food Server
The Grill At 1913
Grand Rapids, MI
03.2003 - 06.2006
Food Server
Caffe Giorgio
Las Vegas, NV
08.2000 - 02.2003
Food Server
Houston's Restaurant
Miami, FL
01.1999 - 07.2000
Education
Completed coursework towards Business Administration -
IPAE
San Isidro, Lima, Miraflores, Lima
High School Diploma (Dec 1991) -
San Hilarion De Miraflores
Lima
Skills
Fluent in Spanish, Italian, basic French
Customer Service mind set
Discerning eye for detail
Self- Starter
Excellent interpersonal skills
Adaptability
Restaurant cleanliness practices
Positive team attitude
Timeline
Restaurant Owner
Piacere Trattoria
04.2022 - Current
Owned-Managed Rental Properties
Self Employed
08.2013 - 03.2020
Food Server
IL Fornaio
07.2006 - 12.2010
Food Server
The Grill At 1913
03.2003 - 06.2006
Food Server
Caffe Giorgio
08.2000 - 02.2003
Food Server
Houston's Restaurant
01.1999 - 07.2000
Completed coursework towards Business Administration -
IPAE
High School Diploma (Dec 1991) -
San Hilarion De Miraflores
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