Summary
Overview
Work History
Education
Skills
Remote Work Readiness
Certification
Timeline
Generic

Jeanette Ashlock

Garden City,MI

Summary

Dedicated healthcare operations and learning development professional with a strong background in customer-facing logistics and training delivery. Committed to ensuring that patients and customers have a seamless, positive experience while driving regulatory compliance and operational accuracy. Skilled in stakeholder engagement, process improvement, and LMS administration to support teams and deliver timely, high-quality service that enhances patient satisfaction.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Learning & Development Coordinator

Cardinal Health
01.2023 - Current
  • Delivered onboarding and regulatory training for healthcare teams, promoting compliance and SOP adherence.
  • Provided personalized coaching for procedural accuracy and workflow optimization.
  • Oversaw progress for new hires and facilitated successful transition into independent roles.
  • Partnered with leadership to drive engagement in safety and performance culture.
  • Facilitated resolution of training-related escalations while ensuring alignment with company policies.
  • Minimized onboarding gaps while enhancing training compliance through tailored support.
  • Enhanced new hire integration by tracking milestones and offering tailored follow-ups.
  • Analyzed data gathered from various sources to determine gaps in existing training material or processes.
  • Conducted safety inspections to ensure compliance with regulations.
  • Managed confidential documents systematically in alignment with established protocols.
  • Established Performance Improvement (PI) objectives for underperforming associates.
  • Oversaw and revised EHS/QRA policies, maintaining precise records of employee compliance.
  • Expert in enterprise resource planning (ERP) and digital workflow systems, encompassing PeopleSoft, Lawson, WaveMark, AIMS, EDI, with advanced proficiency in Microsoft Office Suite and Microsoft Teams for data management, reporting, and collaboration.

Warehouse Associate

Cardinal Health
Detroit, Michigan
01.2023 - 12.2023
  • Prepared orders for shipment by packaging items securely.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Assisted in loading finished goods onto delivery vehicles as required.
  • Collaborated with team members to complete tasks efficiently and accurately.

Expeditor II, Materials Management

Cardinal Health
01.2001 - 10.2023
  • Coordinated supply chain tasks to ensure timely and accurate medical supply delivery to hospitals.
  • Handled urgent and sensitive deliveries, including recalls, with full adherence to compliance standards.
  • Served as primary resource for team guidance, mentoring, and support during high-volume periods.
  • Contributed to operational enhancements encompassing stockless systems and inventory rebuilds.
  • Managed customer service problems daily, ensuring timely resolutions and satisfaction.
  • Led process improvements that enhanced supply chain accuracy and responsiveness.

Education

Associate’s degree - Supply Chain Management

Schoolcraft College
Livonia, MI
12.2025

Skills

  • Workflow monitoring and escalation
  • Team collaboration
  • Healthcare logistics
  • Patient-facing operations
  • Resource allocation
  • Time management
  • Training and development
  • SOP enforcement
  • Onboarding processes
  • Issue resolution
  • Process improvement
  • Regulatory compliance
  • Microsoft Office proficiency
  • Records management

Remote Work Readiness

Fully equipped for remote duties: quiet office space, surge protection, and experience using remote communication platforms.

Certification

  • I-9 Representative
  • Welcome Ambassador
  • Lean Six Sigma (Yellow Belt)
  • Train the Trainer

Timeline

Warehouse Associate

Cardinal Health
01.2023 - 12.2023

Learning & Development Coordinator

Cardinal Health
01.2023 - Current

Expeditor II, Materials Management

Cardinal Health
01.2001 - 10.2023

Associate’s degree - Supply Chain Management

Schoolcraft College

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