Jeanette Brown
Saint Louis,MO
Summary
Proactive Daycare Supervisor with extensive experience in child development and staff training. Successfully improved staff retention and maintained compliance with regulations, while fostering strong parent relationships and creating tailored educational programs. Skilled in curriculum planning, health and safety, and enhancing team collaboration to promote a supportive and innovative childcare environment.
Overview
7
7
years of professional experience
Work History
Daycare Supervisor
JB's Daycare
02.2018 - Current
- Improved staff retention by offering continuous professional development opportunities and fostering a supportive work culture.
- Maintained compliance with state regulations by conducting regular safety inspections and updating policies as needed.
- Collaborated with teachers to create educational programs tailored to individual children''s needs, promoting academic growth.
- Established strong relationships with parents through transparent communication and mutual collaboration on childcare goals.
- Responsible for a team of 10 employees
- Coordinated inter-departmental efforts to address any concerns related to health or wellbeing of children.
Service Operator
Hopeful Hearts, (Domestic Violence Organization)
01.2024 - 08.2024
- Developed strong client relationships, fostering trust and loyalty in the company''s services.
- Participated in regular team meetings to discuss project progress, challenges, and potential solutions.
- Managed multiple projects simultaneously, prioritizing workloads for optimal results.
- Maintained accurate records of completed tasks, enabling effective performance tracking and evaluation.
- Responsible for a team of 7
- Contributed to business growth by identifying new opportunities for service expansion.
- Assisted colleagues as needed, fostering a collaborative work environment that promoted success across the entire team.
- Exceeded performance targets through diligent task completion and exceptional attention to detail.
- Provided excellent customer care, consistently receiving positive feedback from clients and management alike.
Volunteer
St Vincent Depaul Thrift Store
01.2022 - 06.2023
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Assisted with special events and programs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Managed 25-30 incoming calls daily
Education
Bachelor of Science - Bachelor of Science in Management
University of Phoenix
Tempe, AZ07.2023
Skills
- Parent Communication
- Child development expertise
- Curriculum Planning
- Nutrition knowledge
- Staff Training and Development
- Creativity and Innovation
- Teamwork and Collaboration
- Attention to Detail
- Problem-solving abilities
- Critical Thinking
- Organizational Skills
- Team Collaboration
- Call center experience
- Basic mathematical abilities
- Problem-Solving
Timeline
Service Operator
Hopeful Hearts, (Domestic Violence Organization)
01.2024 - 08.2024
Volunteer
St Vincent Depaul Thrift Store
01.2022 - 06.2023
Daycare Supervisor
JB's Daycare
02.2018 - Current
Bachelor of Science - Bachelor of Science in Management
University of Phoenix
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