Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jeanette Castanon

San Antonio,TX
Jeanette Castanon

Summary

Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

1
year of professional experience

Work History

Gig Pro
San Antonio, Texas

Bartender
10.2024 - Current

Job overview

  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Stocked ice bins and coolers as needed throughout shift.
  • Attended regular training sessions to stay updated on new products or trends.
  • Poured wine, beer and cocktails for patrons.
  • Assisted in setting up the bar for service shift.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Effectively multitasked within fast-paced environment.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Neatly sliced and pitted fruit for garnishing drinks.
  • Resolved customer complaints in a professional manner.
  • Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Developed good working relationships with fellow employees through effective communication.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.

Education

Career Point College
San Antonio, Texas

Associate of Applied Science from Medical Administration
10-2010

University Overview

Skills

  • Cocktail preparation
  • Regulation compliance
  • Customer service
  • Conflict resolution
  • Time management
  • Team collaboration
  • Event coordination
  • Professional appearance
  • Cash register operation
  • Health codes compliance
  • Food service
  • Handling difficult customers
  • Point of sale systems

Timeline

Bartender
Gig Pro
10.2024 - Current
Career Point College
Associate of Applied Science from Medical Administration