Jeanette Cornejo
Greenwood Village,CO
Work Preference
Summary
Quality assurance professional with strong background in mortgage auditing and compliance. Known for improving operational efficiency and ensuring adherence to quality standards. Highly collaborative, adaptable to changing requirements, and focused on delivering reliable quality results. Key skills include audit planning, risk assessment, and process improvement.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Quality Assurance Auditor
Inspire Home Loans
Newport Beach CA
12.2018 - 01.2025
- Conducted comprehensive pre and post closing audits to ensure compliance with industry standards and internal policies.
- Executed audits of Default, Target and cancel/deny files.
- Analyzed audit results to identify trends and recommend corrective actions.
- Collaborated with cross-functional teams to address audit findings and improve processes.
- Managed and evaluated third-party reverification of post-closed files.
- Thoroughly documented findings and action steps in Encompass and Tena Secondlook system
- Supported quality control operations by training new associates on Tena SecondLook system functionalities.
- Demonstrated expertise in FHA, VA, USDA, manufactured housing, Fannie Mae, and Freddie Mac guidelines.
- Occasionally collaborated with underwriting team to expedite conventional loan reviews and achieve clear to close status.
Quality Assurance Analyst
Carrington Mortgage Holdings
Anaheim, CA
01.2015 - 01.2018
- Executed comprehensive pre and post closing loan reviews to ensure compliance with internal policies and regulatory requirements.
- Conducted thorough reviews of loan applications, assessing creditworthiness and financial documentation to uncover possible fraudulent discrepancies.
- Worked with various internal and external resources to verify information taken from loan applications
- Thoroughly documented findings and action steps
- Managed and evaluated third-party reverification process of post-closed files.
- Knowledgeable with FHA, VA, USDA, Manufactured, Fannie Mae, Freddie Mac Guidelines.
- Responsible for filling out SAR Reports once fraud was detected.
Quality Assurance Pre-Funding Auditor
Discover Home Loans
Irvine CA
01.2005 - 01.2015
- Responsible for conducting Pre-Fund loan reviews to ensure Discover Home Loan business units are compliant with all internal policy & procedures, federal, state, local and governmental regulatory requirements; and investor/product specific guidelines
- Worked with appropriate departments and individuals to identify and investigate mortgage loan application fraud
- Also assisted with Post Closing loan reviews
- Reviewed loan applications, assets, credit and income documentation from borrowers to identify possible fraud
- Worked with various internal and external resources to verify information taken from loan applications
- Thoroughly documented findings and action steps
- Performed EPD Reviews
- Assisted with Cancel/Decline reviews
- Assisted team lead with training of new associates
Education
High School Diploma -
Chapman Hetinga Adult Education
Garden Grove, CA06.1986
Bachelor's degree -
Skills
- Exceptional attention to detail
- Strong analytical and problem-solving skills
- Excellent time-management and multi-tasking ability
- Excellent oral and written communication and interpersonal skills
- Ability to work independently as well as part of a team
- Proficient with MS Office applications
- Expertise in QC review tools: Fraudguard, Dataverify, Tena SecondLook
- Proficient with the following loan origination systems: Encompass, DU, LP, GUS
- Demonstrated expertise in FHA, VA, USDA, manufactured housing, Fannie Mae, and Freddie Mac guidelines
Certification
11-2001 Six Sigma Qualtec Yellow Belt Training
Languages
Spanish – Proficient can speak, read and write.
Timeline
Quality Assurance Auditor
Inspire Home Loans
12.2018 - 01.2025
Quality Assurance Analyst
Carrington Mortgage Holdings
01.2015 - 01.2018
Quality Assurance Pre-Funding Auditor
Discover Home Loans
01.2005 - 01.2015
High School Diploma -
Chapman Hetinga Adult Education