Jeanette Diaz
La Puente,CA
Summary
Hardworking and passionate job seeker with strong organizational skills. Seeking a position that will allow me to utilize interpersonal skill while at the same time be able to acquire new ones. Highly adaptable professional, able to work well with others in diverse and evolving work environments.
Overview
8
8
years of professional experience
Work History
Sales Associate
Bath And Body Works, Limited Brands
11.2019 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged and helped customers locate products and checked store system for merchandise at other sites and built rapport and loyalty.
- Educated clients on current promotions and products using persuasive selling tactics.
- Solved customer challenges by offering relevant products and services.
Sales Associate
Party City
09.2019 - 10.2019
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Retail Sales Associate
JCPenney
10.2016 - 12.2016
- Greeted customers and helped with product questions, transactions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Managed cash register after end of shift to balance and record accurate transactions.
Education
Bachelor of Science - Kinesiology
California State University - Fullerton
Fullerton, CA12.2023
Associate of Science - Kinesiology
Citrus College
Glendora, CA06.2021
High School Diploma -
Nogales High School
La Puente, CA06.2016
Skills
- Organizer
- Customer Service
- Bilingual
- Eager to learn
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Reliable and patient
- Relationship Building
- Cash Handling
- Detail oriented
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Sales Associate
Bath And Body Works, Limited Brands
11.2019 - Current
Sales Associate
Party City
09.2019 - 10.2019
Retail Sales Associate
JCPenney
10.2016 - 12.2016
Bachelor of Science - Kinesiology
California State University - Fullerton
Associate of Science - Kinesiology
Citrus College
High School Diploma -
Nogales High School