Having 10+ years experience in service provider. Customer service, sales, and communication skills. Implemented a new sales strategy. Authorized to work in the US for any employer, seeking a job where I can utilize my experience and skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Plum Market
Aventura, FL
07.2021 - Current
Manage daily schedules, employee shifts, and time-off requests
Manage On-boarding for new employees
Assign duties to employees and oversee their progress
Ensure that daily sales/production goals are met
Count cash at the end of the shift and manage bank deposits
Train and integrate new workers
Provide guidance and feedback to employees when needed
Made sure industry rules and regulations are followed
Handle customer and employee complaints
Resolve conflicts between employees
Transfer products and other objects to and from the worksite on occasion
Receiving Supervisor
LOWE'S
Pembroke Pines, FL
10.2015 - 07.2021
Manage receiving and inventory of all incoming materials physically in warehouse and in an ERP system
Manage efficient receipt of all import containers and LTL deliveries per shift as well as small parcel
Receive new freight, tag merchandise, stock sales floor, & enter all new UPC's into system
Loaded/Unload trucks utilizing RF scanners and computers to track, locate inventory, pull customer orders of various weights and sizes
Train and mentor receiving associates on proper policies, procedures and logistics relate to shipment receiving and inventory management
Receive flat beds with pipe and freight trucks
Develop and train operators in FIFO process
Receive product from vendors, ups, and Fed-Ex
Handle all incoming and outgoing mail via USPS using automate mailing machines
Reconcile and receive all invoices for both grocery store locations daily into the POS database
Coordinate and schedule all incoming deliveries with dozens of LTL carriers to ensure maximum efficiency
Oversee materials management including but not limit to placement, FIFO, and allergen separation
GMP's and all company policies and regulations are being performed
Complete all grocery orders, pick list, and ensure back stock is ran weekly
Prepare all paperwork for shipments, BOL's, shipping manifests, shipping permits, etc
Inventory Control Specialist
HOME DEPOT
Hialeah, FL
12.2009 - 10.2014
Execute the regional design and visual strategy, in coordination with Area Manager to drive Sales through store displays and all other aspects of Merchandising
Observing customers behavior, creating a diagram of the store layout and developing a plan for where to place merchandise
Over the merchandise team of 10
Updated prices and signage throughout store, ordering, put together pack down list for each dept
Assisted in the planning and execution of seasonal merchandising initiatives, contributing to a 10% increase in foot traffic
Analyzed sales data and customer feedback to adjust product placement and maximize sales opportunities
Maintained organized stockrooms and ensured timely replenishment of merchandise on the sales floor
Supported promotional events by coordinating product displays and signage