Jeanette Dominguez
Abilene,TX
Overview
17
17
years of professional experience
Work History
Cashier
HEB Grocery Store
Abilene, TX
10.2008 - 07.2011
- Operated cash register efficiently, processing customer transactions with accuracy.
- Assisted customers with inquiries, providing exceptional service and product information.
- Maintained organized checkout area, ensuring cleanliness and operational readiness.
- Handled cash and credit transactions, balancing cash drawer at end of shift.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Daycare Teacher
GLO Daycare
Abilene, TX
06.2022 - 04.2023
- Fostered a nurturing environment, promoting emotional and social development in young children.
- Developed and implemented engaging lesson plans aligned with developmental milestones.
- Observed and assessed children's progress, providing feedback to parents and guardians.
- Maintained a safe and clean classroom environment while adhering to health guidelines.
- Collaborated with staff to create inclusive activities catering to diverse learning needs.
- Organized daily schedules, ensuring balanced time for play, learning, and rest periods.
- Communicated effectively with families regarding child behavior and developmental updates.
- Participated in professional development workshops to enhance teaching strategies and skills.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
Correctional Officer
TDCJ
Abilene, TX
11.2023 - 06.2024
- Monitored inmate behavior to maintain safety and security within correctional facility.
- Conducted routine inspections of facilities to identify safety hazards and ensure compliance with regulations.
- Responded to emergency situations, utilizing de-escalation techniques to manage conflicts effectively.
- Documented incidents and prepared reports for disciplinary events.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
Teller
Abilene Teachers Federal Credit Union
Abilene, TX
08.2024 - 08.2025
- Processed member transactions accurately, ensuring adherence to credit union policies and procedures.
- Assisted members with account inquiries, providing timely and informative responses to enhance customer satisfaction.
- Managed cash drawer efficiently, maintaining balanced records and conducting end-of-day reconciliations.
- Collaborated with team members to improve service delivery and streamline operational workflows.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Monitored and reported suspicious activity in line with bank security policies.
- Provided training to new tellers on bank procedures, systems, and customer service best practices.
Retail Banker
First Financial Bank
Abilene, TX
08.2025 - Current
- Provided personalized financial advice to clients, enhancing customer satisfaction and retention.
- Assisted in processing loan applications, ensuring compliance with regulatory standards.
- Executed daily cash handling procedures, maintaining accuracy during transactions.
- Trained new staff on banking protocols and customer service techniques.
- Collaborated with team members to streamline account opening processes, improving efficiency.
- Managed client inquiries and resolved issues promptly, fostering positive relationships.
- Conducted thorough analysis of client accounts to identify upselling opportunities for bank products.
- Complied with regulatory, legal and ethical requirements to protect bank assets.
- Maintained high levels of cash handling accuracy, ensuring proper documentation and adherence to compliance requirements.
- Offered clients advice and guidance on digital and self-serve options to make banking easy, simple and fast.
- Participated in community outreach events, representing the bank positively while establishing valuable business connections within the local market area.
- Engaged customers in needs-based conversations to identify opportunities and address banking plans and credit card needs.
- Identified opportunities for cross-selling financial products, resulting in higher revenue generation.
- Boosted referral rates by actively promoting bank products during routine interactions with customers.
- Referred customers to other banking departments for specialized services.
- Wrote and distributed customer correspondence.
Education
Diploma -
Cooper High School
Abilene, TX06.2009
Skills
- Professionalism and courtesy
- Cash handling and management
- Friendly
- Cash counting
- Patience and empathy
- Compliance, banking laws, and regulations
- Listening and comprehension
- Customer relationship building
- Bilingual in Spanish
- Attention to detail
- Customer Service-oriented
Timeline
Retail Banker
First Financial Bank
08.2025 - Current
Teller
Abilene Teachers Federal Credit Union
08.2024 - 08.2025
Correctional Officer
TDCJ
11.2023 - 06.2024
Daycare Teacher
GLO Daycare
06.2022 - 04.2023
Cashier
HEB Grocery Store
10.2008 - 07.2011
Diploma -
Cooper High School