Jeanette Giambi
Agoura Hills
Summary
Results-driven Office Manager with expertise in streamlining office procedures and enhancing workflow organization. Proven track record in leadership and vendor management, committed to improving workplace efficiency and employee engagement.
Overview
2025
2025
years of professional experience
Work History
File Clerk
The Center for Dermatology Care
Thousand Oaks, CA
- Organized and maintained patient files for efficient retrieval and processing.
- Assisted in updating electronic health records to enhance data accuracy.
- Collaborated with staff to ensure timely processing of medical documents.
- Implemented filing system improvements to streamline document management.
Office Manager
State Farm
Thousand Oaks, CA
06.2018 - 08.2024
- Oversaw daily office operations, ensuring efficiency and adherence to company policies.
- Coordinated scheduling and meeting arrangements for management and staff.
- Managed vendor relationships, negotiating contracts to optimize service delivery.
- Developed and implemented office procedures, enhancing workflow organization.
- Trained new employees on operational protocols and software systems.
- Conducted regular audits of office supplies and inventory management processes.
- Streamlined communication between departments, fostering collaboration and information sharing.
- Led initiatives to improve employee engagement and workplace morale through team-building activities.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Surgical Technologist
TBNN
Westlake Village, CA
2000 - 2004
- Assisted in preparing and maintaining sterile surgical environments.
- Collaborated with surgical teams to ensure efficient instrument availability.
- Operated and maintained surgical equipment following established protocols.
- Monitored patient conditions during procedures, ensuring safety and comfort.
- Trained new staff on surgical procedures and best practices for sterilization.
- Streamlined instrument preparation processes to enhance workflow efficiency.
- Implemented quality control measures to maintain high standards of care.
- Participated in team meetings to discuss procedural improvements and outcomes.
- Maintained high infection control standards.
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
- Handled high-pressure situations calmly and efficiently, contributing to successful completion of critical surgeries.
- Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
- Evaluated procedure needs and set up equipment, tools, supplies, and instruments.
- Supported smooth transitions between surgeries by promptly preparing the operating room for subsequent cases.
- Increased efficiency during surgeries by anticipating surgeon''s needs and providing timely assistance.
- Demonstrated exceptional adaptability when faced with unexpected challenges or changes during surgery, responding quickly without compromising patient safety or procedural success.
- Mentored new surgical technologists, sharing expertise and fostering their growth within the profession.
- Ensured proper care of surgical instruments through meticulous cleaning, sterilization, and maintenance processes.
- Maintained daily workflow, coordinating with operating room staff to prepare for scheduled and emergency cases.
- Enhanced patient safety by maintaining a sterile surgical environment and adhering to strict protocols.
- Provided compassionate support to patients experiencing anxiety or discomfort prior to surgery, helping alleviate concerns while maintaining professionalism.
- Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories, and organizing surgical tools.
- Collaborated effectively with multidisciplinary teams to optimize patient care before, during, and after surgery.
- Played a key role in reducing OR turnaround time by implementing process improvements for equipment preparation and room cleanup procedures.
- Performed inventory management duties for the operating room supplies, ensuring adequate stock levels at all times.
- Decontaminated, cleaned, assembled, packaged, sterilized, stored, and distributed reusable surgical instrumentation and equipment.
Education
High School Diploma -
Agoura High
Agoura Hills, CARDA - Dental
Simi Valley Occupational
Simi Valley2000
Skills
- Organizational skills
- Time management
- Filing management
- Customer service
Timeline
Office Manager
State Farm
06.2018 - 08.2024
File Clerk
The Center for Dermatology Care
Surgical Technologist
TBNN
2000 - 2004
High School Diploma -
Agoura High
RDA - Dental
Simi Valley Occupational