Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeanette Huedepohl

Humboldt,NE

Summary

Results-driven QA Tech at Alphia with expertise in quality assurance processes and issue resolution. Proven ability to enhance customer satisfaction through meticulous testing and documentation. Skilled in data analysis and mentoring, ensuring products meet specifications and function effectively. Committed to maintaining high standards and fostering positive client relationships.

Overview

4
4
years of professional experience

Work History

QA Tech

Alphia
07.2024 - Current

*Test freshly made kibble to make sure it met the specs requirements that clients have given us.

*Test bagged kibble to make sure that the kibble has maintained its values while being or waiting to be bagged for clients.

*Clean and restock lab equipment and supply's.

*Report through emails and during shift hand off, any problems with any kibble and how it was resolved.

  • Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.

Walmart Delivery Driver

Subcontracter for Walmart
07.2022 - 08.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Verified accuracy of all deliveries against order forms.
  • Managed customer inquiries and complaints in polite and professional manner.

Cashier

Ziptrip
06.2021 - 07.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

GED -

Lincoln Center
Billings, MT
01-2003

Skills

  • Quality assurance
  • Quality processes
  • Quality assurance controls
  • Issue resolution
  • Deductive reasoning
  • QA reporting
  • Documentation and materials
  • Data analysis
  • Mentoring and training

Timeline

QA Tech

Alphia
07.2024 - Current

Walmart Delivery Driver

Subcontracter for Walmart
07.2022 - 08.2023

Cashier

Ziptrip
06.2021 - 07.2022

GED -

Lincoln Center
Jeanette Huedepohl