Jeanette Jacobs
Goodlettsville,TN
Summary
Energetic and performance-driven customer service representative with more than 6 years of improving customer satisfaction and successfully contributing quality-based assistance at every company of employment. Proficient in phone etiquette, data entry, and Microsoft Office Suites. Looking to establish a long-term position with a company.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Housekeeper
Long Hollow Church
Hendersonville, TN
05.2024 - 03.2025
- Oversaw compliance with health standards during cleaning operations.
- Executed daily cleaning schedules and adjusted them based on operational demand.
- Executed comprehensive and prompt cleaning services in a dynamic environment with frequent interruptions.
Receptionist
Doyle Chiropractic
Simpsonville, SC
11.2018 - 01.2020
- Performed data entry tasks for 50+ patients daily into various computer systems accurately and promptly.
- Scheduled and confirmed appointments.
- Processed payments and updated accounts to reflect balance changes.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Organized files, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Preschool Teacher
YMCA
Simpsonville, SC
09.2017 - 10.2018
- Facilitated engaging classroom activities to enhance physical, mental, and social development of preschool students.
- Exercised authority to manage challenging behavioral scenarios.
- Oversaw maintenance of attendance records, health concerns, and pertinent information regarding children in care.
- Fostered and enhanced collaborative relationships with students, parents, and teaching staff.
Sales Representative
Hobby Lobby
Greenville, SC
06.2015 - 01.2017
- Nurtured existing client partnerships, focusing on maintaining high levels of customer satisfaction.
- Interpreted customer feedback data to identify opportunities for product and service enhancements.
- Monitored and adjusted inventory levels by placing timely orders to meet account demands.
- Analyzed market trends and crafted targeted strategies to expand customer sales and market reach.
Childcare Supervisor
Bridgeway Church
Greenville , SC
02.2013 - 03.2015
- Partnered with parents, guardians, and coworkers to promote the welfare and education of young children
- Organized individual and group activities, studies, and exercises for children
- Supervised children's activities at all times, both inside and outside.
Nurse Aide
Maxim Healthcare
Greenville, SC
01.2009 - 06.2012
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Recorded observations on patient charts regarding activities of daily living, intake and output levels, vital signs.
- Assisted residents with daily needs, personal hygiene, dressing and facility transfers.
Education
High School Diploma -
A Beka Academy
Skills
- Attention to detail
- Value-based care
- Customer service
- Data Entry
- Team collaboration
- Multitasking
- Organization
- Problem solving
- Time management
- Hard-working
- 40 wpm
- Excellent communication
Certification
CPR
Timeline
Housekeeper
Long Hollow Church
05.2024 - 03.2025
Receptionist
Doyle Chiropractic
11.2018 - 01.2020
Preschool Teacher
YMCA
09.2017 - 10.2018
Sales Representative
Hobby Lobby
06.2015 - 01.2017
Childcare Supervisor
Bridgeway Church
02.2013 - 03.2015
Nurse Aide
Maxim Healthcare
01.2009 - 06.2012
High School Diploma -
A Beka Academy