Summary
Overview
Work History
Skills
Certification
Timeline
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Jeanette Jessup

Dallas,TX

Summary

Certified fragrance specialist & passionate professional with proven expertise in customer engagement and retail sales, honed at Le Labo and Nordstrom. Excels in building customer relationships and leveraging product knowledge for impactful recommendations. Demonstrated ability to exceed sales targets through effective teamwork and problem-solving. Skilled in cash handling and POS systems, ensuring efficient transaction processing and customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Le Labo
09.2020 - Current
  • Certified fragrance specialist Experienced and comfortable working within a retail environment and building relationships
  • Excellent verbal & written communication skills; strong interpersonal skills
  • Strong attention to detail, event planning and organizational skills &:able to support business needs
  • Proficient technical & computer skills, keyboarding and knowledgeable of various reporting tools and systems
  • Flexible and adaptable to changing priorities with the ability and willingness to multi-task
  • Physical ability to move in store including kneeling, stooping, carrying, bending, twisting etc.; ability to lift to 25lbs

Sales Associate

Nordstrom
11.2019 - 05.2020
  • Built relationships with customers to encourage repeat business
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Fragrance Vendor

Sephora
08.2018 - 11.2019
  • Maintained a clean and organized sales floor, ensuring an
  • Offered expert knowledge of various fragrance brands, educating customers on scent profiles, ingredients, and proper application techniques.
  • Partnered with leading fragrance brands to stay current on industry trends, new product releases, and training opportunities.
  • Conducted in-store events to promote new fragrance launches, driving brand awareness and generating increased sales.
  • Collaborated with store management to establish sales goals and strategies for the fragrance department.

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Customer Assistance
  • Cash Handling
  • Customer Engagement
  • Retail Sales
  • Reliability and punctuality
  • Store Opening and Closing
  • Flexible Schedule
  • Money Handling
  • Product Knowledge
  • Relationship Building
  • Professional Appearance

Certification

Fragrance Expert/ Cinquième Sens 10/24/23 to present

Timeline

Retail Sales Associate

Le Labo
09.2020 - Current

Sales Associate

Nordstrom
11.2019 - 05.2020

Fragrance Vendor

Sephora
08.2018 - 11.2019

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Jeanette Jessup