Multi-talented Senior Manager well-versed and highly effective at developing, executing and directing key improvements to enable business enhancements and growth. Visionary leader with solid success leading business operations toward growth.
Overview
13
13
years of professional experience
Work History
Senior Manager Program Management
Walmart
01.2022 - Current
Development and execute merchant message & store operational playbook strategy
Drive the execution of multiple business communication plans and projects, identify customer and operational needs
Evaluate ongoing effectiveness of current plans, programs, and initiatives, consult with key stakeholders, and solicit suggestions for improvement.
Merchandise Operations Director
Walmart
01.2020 - 01.2021
Supported 183 Stores across 11 Markets within Region 64 leading Pickup and Delivery operations as well as merchandising execution and operational improvement
Partnered with Market and Store leadership to execute merchandising initiatives to gain additional top line sales
Planned and Implemented Pickup and Delivery huddles to support the growing day to day business and grow the Digital Team Lead role.
Merchandise Activity Director
Walmart
01.2018 - 01.2020
Managed collaborative and detailed communication between key stakeholders to ensure store level execution of merchandising strategies supporting the Service Deli
Planned, organized and implemented projects for merchandising initiatives and biannual corporate meeting
Developed end to end seasonal programs and process guide training videos to improve efficiency and increase compliance guidelines.
Merchandise Execution Strategy Senior Manager
Walmart
01.2014 - 01.2017
Managed the development, coordination, and implementation of multi-year strategies for the South East Division
Followed up accordingly that all major milestones were met and sustainable
Built Relationships with merchants and Operations to enhance customer experience that drove sales and profitability.
Store Manager
Walmart
01.2011 - 01.2014
Managed $107M Store Operations with 12 salaried members of management and 507 associates
Responsible for Store P&L, community engagement and executing company programs and policies.
Education
BUSINESS ADMINISTRATION -
UNIVERSITY OF TEXAS, ARLINGTON
01.2002
Skills
Merchandising Operations
Strategic Planning
Problem Solving
Teamwork and Collaboration
Task Prioritization
Analytical Thinking
Partnership Development
Process Improvement
Successes
Managed Fayetteville Neighborhood Market 2745
Opened Express Stores in Prairie Grove, Gentry and managed Gravette
Opened the Walmart on Campus Store at the University of Fayetteville
Bowling Center Mechanic/Customer Service Representative at Orleans Hotel & CasinoBowling Center Mechanic/Customer Service Representative at Orleans Hotel & Casino