Overview
Work History
Education
Skills
Timeline
Generic

Jeanette Mendez

Dallas,TX

Overview

6
6
years of professional experience

Work History

Quality Control Inspector

Del Monte Fresh Produce Co
Dallas, TX
01.2021 - 07.2021
  • Matched arriving materials with purchase orders, submitted discrepancy forms as necessary.
  • Repaired malfunctions, reassembled items.

Customer Service Representative

Yardi
Irving, Texas
12.2017 - 06.2019
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Gathered customer feedback and used the data to improve customer service.
  • Greeted prospective tenants, answered questions and provided tours of available units.
  • Maintained accurate records of correspondence with and from tenants.
  • Coordinated repairs and improvements to the building's common areas and grounds.

Customer Service Representative

Nielsen Company
Dallas, Texas
11.2015 - 09.2017
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Resolved customer complaints in a timely manner to ensure customer satisfaction.

Material Handler

Geodis Logistics
Dallas, Texas
08.2015 - 11.2016
  • Checked incoming deliveries for quality and quantity to promptly identify damage or issues pertaining to orders.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.
  • Reported any malfunctions or damages of material handling equipment promptly.
  • Organized warehouse shelves, racks, and bins for proper storage of materials.
  • Inspected materials for any damages or defects upon receipt.
  • Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.

Education

High School Diploma -

John Leslie Patton
Dallas, Texas
06-2015

Skills

  • Inspection documentation
  • Recordkeeping
  • QC planning
  • Specifications reading
  • Inbound phone call management
  • Data gathering
  • Data entry
  • Customer service
  • Quality control

Timeline

Quality Control Inspector

Del Monte Fresh Produce Co
01.2021 - 07.2021

Customer Service Representative

Yardi
12.2017 - 06.2019

Customer Service Representative

Nielsen Company
11.2015 - 09.2017

Material Handler

Geodis Logistics
08.2015 - 11.2016

High School Diploma -

John Leslie Patton
Jeanette Mendez