Jeanette Newsome
Richmond,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Medical Records Bookmarker
Maximus
05.2022 - Current
- Successfully research and document medical conditions the Veteran is claiming for disability
- Separate all pertinent information from the Veterans medical records
- Making sure the Veterans case is complete before the scheduled exam
- Ensuring compliance with HIPPA
- Occasional special projects from other departments
- Daily production report to supervisor
Administrative Clerk/Corporate Customer Care
United Airlines
Houston, TX
07.2018 - 03.2020
- Processing customer refunds, issuing travel certificates, United Club Passes and gift card fulfillment
- Established client rapport and provided exceptional customer service by communicating to passengers with appropriate correspondence as well as providing internal support to specific case managers
- Fulfilling shipping duties in a timely manner. Auditing critical information across multiple platforms, and coordinating shipping/receiving for lost and found articles onboard
- Performed data entry duties to update client information in databases.
- Resolved customer complaints in a timely manner.
Preschool Teacher
The Woods Private School
Houston, TX
08.2004 - 06.2014
- Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
- Established positive relationships with parents and guardians by regularly communicating student progress.
- Maintained records of attendance, grades, health concerns, and other relevant information about the children in my care.
- Provided individual attention to each student as needed during class time.
- Collaborated with fellow teachers on various projects related to curriculum design
- Attended professional development workshops to stay current on best practices for early childhood education.
- Participated in parent-teacher conferences to discuss academic progress of each child.
- Integrated multicultural themes into instruction plans to foster respect for diversity among students.
Office Manager
Turner Saddlery
Houston, TX
04.2000 - 07.2004
- Responsible for payroll, accounts payable and receivable, commission checks
- Daily reports and correlation of weekly vendor meetings
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
Education
Certified Nursing Assistant
Healthcare Training Institute
Aurora, Co08-2021
Forest Hill High School
Jackson, MsNursing
Hinds Community College
Raymond, MSSkills
- Bank Statement Reconciliation
- Accounts Receivable
- Accounts Payable
- Account Reconciliation
- Data Entry
- Customer Service
- Classroom Management
- Outlook
- Quickbooks
- Citrix
- Adobe
Timeline
Medical Records Bookmarker
Maximus
05.2022 - Current
Administrative Clerk/Corporate Customer Care
United Airlines
07.2018 - 03.2020
Preschool Teacher
The Woods Private School
08.2004 - 06.2014
Office Manager
Turner Saddlery
04.2000 - 07.2004
Certified Nursing Assistant
Healthcare Training Institute
Forest Hill High School
Nursing
Hinds Community College