KRISTIN SOLOMON
Spring,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Medical Records Bookmarker
Maximus
01.2022 - 03.2024
- Reviewed veteran’s medical records and accurately categorized, labeled, and bookmarked all pertinent information for easy access and retrieval according to claims
- Successfully research and document all medical conditions within the claim
- Maintained the correct status of claims in the EMR system
Data Entry Clerk
Staff Force
05.2020 - 08.2021
- Primary responsibility was to analyze and verify license plate images captured at toll stations
- Input data into computer software system
- Maintained data accuracy and met department production goals.
Customer Service Representative
Hewitt Associates
07.2010 - 03.2020
- Answered incoming calls from members & clients regarding enrollment of medical insurance benefits, eligibility, co-pays, and retirement
- Also assisted providers requesting verification of medical benefits, & eligibility questions
- Provided clients with guidance during open enrollment process.
Education
Stephen F. Austin State University
Associate of Liberal Arts (2006) -
Montgomery College
Skills
- Microsoft Office 365 proficiency
- Remote Work from Home experience
- Knowledge of medical claims
- HIPAA compliant; maintains confidentiality
- Customer Relations
- Multi-tasker
- Electronic Medical Records Management
- Meticulous attention to detail
Timeline
Medical Records Bookmarker
Maximus
01.2022 - 03.2024
Data Entry Clerk
Staff Force
05.2020 - 08.2021
Customer Service Representative
Hewitt Associates
07.2010 - 03.2020
Stephen F. Austin State University
Associate of Liberal Arts (2006) -
Montgomery College
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